Address: | Coimbatore, Tamil Nadu |
I ordered some items from this website on 20th Oct 2011 and since this is being dispatched from bangalore and me in Coimbatore, i was under the impression that this will reach me in a week. By Nov 1st week, when i didnt recieve any intimation from the website on dispatch, i began to get concerned and starting sending them emails. The replies ranged from "We have already send you Madam,will reach you in 2-3days", "there was a product shortage Madam,we are sending shortly", "courier returned it Madam, we will be re-dispatching" and so on. Finally I had a serious call with a supervisor called Prabhakaran who assured me that they will be finally sending it and he send me a mail with details on 16th Nov. The courier was send by GMS express. By Dec 1st week, i still did not get this parcel. I was fed up trying to track this everyday and called them up asking for a cancellation and re-fund. Again, various different answers floated in, ranging from "We will transfer in 2-3 days", " we have already transferred", " we will do it in 7 days". The latest was in yesterdays call, when they mentioned they have already transferred it and will be sending a mail with details. So far nothing. I have lost hope, and i have decided to save my money on calls with this stupid fraud and extremely in-efficient company. I advise any customers who are ever planning to visit this, please dont! go to any store and buy things! less head ache for u! Was this information helpful? |
Seventymm — Problem
i have a subscripton with seventymm and from day 1 i'm having problems and confusions with it and also i'm not able to get to their customer care...