[Resolved] Shaadi.com — by giving wrong acceptance they have cheated and payment received.

bhoopathyag

Address:

Tiruvallur, Tamil Nadu

Based on one acceptance I have paid the amount to marriage web site shaadi but the accepted member profile is wrong. their phone no. is wrong without veryfing the telephone number they have wrongly given acceptance and it has been proved wrong. The same has been informed to them so many times through 24x7 live chat with so many executives. But I have received evasive reply. I want to refund the amount to me immediately and I have given enough time. but they have not refunded the amount. Already supreme court has warned the shaadi web for their wrong doing

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shaadidotcom

from Pune, Maharashtra

Dear bhoopathyag,

Please be assured that Shaadi.com will never cheat any of our members. Our objective is to help members find their soulmate.

If you have received any wrong acceptance from any member, please report the same to us and we will take immediate action. Please write to customercare at Shaadi.com with your profile ID and details about the wrong acceptance.

Rest assured of our quick assistance in resolving your concerns.

Warm regards,
Shaadi.com Customer Relations
People Interactive