DATE: 3 MAY 2012
Shaadi.com is a frauderster company and playing against people's heart. They firstly pursuade you to buy their expensive packages and then lead you in the dark. My Brother was constantly pestered by Shaadi Centre Malad staff to buy their 3 months pagage for Rs 4,000, they will give you high hopes, high pitches for their sites and high promises to get any eligible bride. They will take your money immediately and there will be no customer support after that and no refund if want to cancel it and your complaints will not be entertained.
The day since I was forcefully enrolled, I wanted to know what all the hype is all about, so I starting logging into their website to find a suitable bride for myself in Mumbai, to my surprise there were only 10-12 members available within their Database for the whole of Mumbai, out of which some of the profiles were very old and outdated. I would have not expected such a poor database from such a reputed provider. Being an paid member I would have expected more added features than the free members, but my expectations were let down. The paid service is as bad as it gets, just to name a few issues, I couldnt see the full profile for the members, only one picture is seen for some members and others have none, If i send any request I just get informed that the member has been notified about your interest and I dont get any contact details to contact the member, If I try to chat with any of the members, I cannot chat with them as it asks me to upgrade. What kind of paid service is this?
I feel their free service is much better than the paid one as at least I can read the members whole profile and can see their whole album. The paid service is not worth the money as promised by their executives. I logged a complaint and requested for my membership to be cancelled and full refund for my membership and cancel my subscription with immediate effect. But to my surpise no one seem to be bothered to reply back and after repeated reminders Sarika called me asking why am I sending these reminders in her name and there is no refund policy within their company. Since then I am still waiting for their reply and would be writing again to them for my hard earned money refund.
PLEASE DO NOT WASTE YOUR MONEY ON SHAADI CENTRE MALAD AS THESE PEOPLE ARE NOT RELIABLE AND YOUR DREAM FOR A GOOD PARTNER WILL BE SHATTERED. PASS ON THIS MESSAGE TO AS MANY PEOPLE AS POSSIBLE AND CLOSE DOWN THEIR ILLEGAL BUSINESS.