[Resolved]  Sheikh Jamil Ahmad — Mental torture

Address:Maharashtra

i had booked a ticket (ETKT 098 [protected])online to travel from mumbai to delhi dated 19th aug...as per my ticket generated it had nowhere mentioned that the flight AI 314 would fly from international terminal as all the flights are being operated from domestic terminal. all other Air India flights were operating accordingly. the airline did not inform me that the terminal had been changed and many more passengers were left stranded without any assistance ...to top it all we had to pay extra rs 2000 to be shifted in another flight ... which operates from domestic terminal. i cannot even imagine that how can they do such a thing an we have suffered mentally and financially because of their error.

i requesgt you to take some action against this rediculous airline and such unprfessionalism

Regards
Waseem Mushtaq
([protected])
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Aug 13, 2020
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