[Resolved]  Shine.com Resume Service — Misled and No Service Follow Up

Address:

Delhi

I was tricked by Shine. com resume service for assisting me in job search. I paid them about 2800 INR and they promised to give ma a professionally written resume and that they would send it to 1200+ consultants etc.

Anyway all they wanted was to somehow get the money and post that they did send me resume which was not excellent but average .

I wanted some changes in the resume but after my second try they said you only get two options to correct it else we automatically update it. I had a word with one of their resume writers and she promised, as per their SOPs I guess , that she will check and get back to me which never happend
I called their helpline BUT THAT ONLY HELPS THOSE FROM WHOM THEY HAVE TO TAKE MONEY.

I tried calling them so many time but no reply. When I check my account on their site it shows that they send my applications to jobs which do not match at all with my domain and that too after a delay of four days.

I am plain pissed off and am planning to go to consumer forum but I am not aware about the procedures