Shoppers Stop`` — Disgusting quality of products available

Address:

Mumbai Suburban, Maharashtra

This to bring to your notice that I had bought my RED TAPE shoes from your Pune store. The quality of the shoes was so bad that it had to be replaced and a CREDIT NOTE was given instead. I bought my shoes of ARROW from your R-City Mall Ghatkoper today. When i returned back home it turned out that the shoe lace was turned out to be damaged.
I stay at thane. Its been such a bitter experience.
I guess that shoppers stop doesn't value its customers and their time. Its been such a horrible experience.

Kindly revert back stating that what corrective action you all shall take else will have to approach consumer court/ forum.

Red Tape:
first citizen no. : [protected]
trx no. 1246107
DOP 16/ 08/11
SKU: 6173082
Price: Rs 2595/-


Arrow:
First Citizen No.: [protected]
cash memo: 2389
register: 003
DOP: 27/01/12