[Resolved] Shoppersstop.com — refund delay lack of response | |||
I placed an order with shoppersstop.com for 2333 inr. However, I was not at home when the package was being delivered and the guard at the apartment refused the package. this package tracking number is aramex [protected]. The package was therefire returned to shoppersstop with tracking number [protected] which recahe dthem on march 8th. today is mar 15th been a week and they have still nto refunded my money nor responded to my 6 or 7 emails. I am relaly disappointed. I will never shop with them and will do whatever it takes to get the refund they owe. In fact their online customer service is relaly bad. they do not respond to emails at all and then say we are unable to reach you by phone. why don;t they send emails - because i guess they feel it becomes a record for customer. Better shop with futurebazaar and otehr sites where customer comes first. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
thanks to shoippersstop high level people who are customer savvy. this item has been resolved in my favor. I am happy that the store i shop at most of the time has tried to make me happy by resolving the issue. thanks again. everyone you can trust shoppersstop.com any day.
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+91 22 6648 6648
Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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