[Resolved]  skylark express courier — Mental harasment

I used skylark service to send most important document to my home from Delhi to Lucknow. I confirmed all the things with in the branch where I submitted(11/04/2009) my docket that whether they can send this docket by Monday(13/04/2009). They insured me same. Any way I was hoping to get this docket delivered at 14/04/2009 any how.

Later when my doc was not delivered on 14, I contacted to the given numbers.They confirmed me that my docket id pending at Lucknow office. I called them but they told me that no such docet or any thing is with them.

Any how I managed to call head office and took docket number and provide to the lucknow office. As i gave them this number they told that the boy went to our are to deliver but he could not found premises.

Later I provided them some number to confirm the address and to get known how to reach to my address.
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later on 16, and 17, there was lots of communication made from my side and from my home members. during this the office guys sitting in Lucknow branch, miss behaves and talked in a very cheap manner.


Due to all this I myself and my wife felt very bad and not feeling well.

I want to make a case againt skylark and specially the guys sitting at lucknow branch.
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Aug 14, 2020
Complaint marked as Resolved 
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These people at Lucknow office of Skylark are real jerk. I am facing the same experience from these cheap guys. My cousin has send some important medicine from Delhi on 05/10/2009 and he was told that it will be delivered in Chinhut Lucknow on 3rd Day. Till today on 12/10/09, the courier has not been delivered and when I contacted there office they always kept on giving some or the other excuses but didn't deliver the courier. Finally I was told today that it will be delivered after office hours late at night. When I didn't get the courier, I called one of their senior person (I got the number from Delhi office) and called him. This jerk told me that why I am calling him at 10.30 in the night.I told him that you people have not respected my time and are keeping my courier for last eight days, why should I think about time to complain. When i told that I shall complain to Police, he told you bring anyone, I don't care.

Till now the courier has not been delivered and i am planning to go to Consumer Forum to complain about this company and specifically about their Lucknow branch.

i also adivse people to not to use this courier service if they timely want the delivery of thier goods/ documents.
it is not only the lucknow branch. even the people at bangalore branch talk in a very cheap manner. when i called to ask about my parcel the person who responded used vulgar abusive language.

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