[Resolved]  Softdot (Study Centre) — false promises.not getting the service

I am a student of MCA, Guru jambeshwar university and i am doin this through Study Center named "SoftDot", K-16, South Extension, New Delhi.I took admission in 2007 and as the university fee for this course early is Rs.15000 approx. they asked us to pay rs.19000 as it includes registration fee(rs.1000), Library fee (rs.2000) etc.Now its been 2 years now...we hav't seen any library in the institue and they promised us at the time of adsmission that we will get library cards and with the help of that we will be able to issue the books from the library to study but its been 2 years now, we hav't recieved any library card and there is no book in the library which they can give us to study except the books those comes from the university and these books we gets just before 15 days of the exams.they promised us that there will be practical classes on weekly basis but we hav't see any in the last 2 years.teachers don't teach properly..they are not at all cooperative.when we tried to talk to the management about all these issues they did't let us to talk to them and whenver we tried to speak to the director of SoftDot.he never met us...they always just try to make fool o[censored]s.they are taking money and not providing any service.we paid 3000 extra but we did't get any thing in return of that.we don't get books on time, no library facility, paying more than any other study centre for the same university.we came to know about the xtra fee after we saw that in the prospectus which they given us when we paid 13000 to them as the first installment and according to the university rule now we can't change the study centre.we are like in trap now.i need some action against this FAKE study centre...they are ruining our carrear.please advice me what should i do?should i try to contact any lawyer because its enough now.i paid the amount and i am getting only pain in the return of that...please advice me.I want to file a case against these guys.it piches me. i pay the salary after earning it but i am not getting what they promised to me.please advice me something
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Aug 14, 2020
Complaint marked as Resolved 
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im student of jhu and same they h'nt provided us the library any asking for the fees of next last yr before atlest giving 2nd yr exam

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    K-16, Ring Road, South Extension Part-I, New Delhi, Delhi, India - 110049
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