[Resolved]  Southern Railways — Train No.6123 &6124-Kanyakumari Exp

I have travelled in 3 AC (Berth B2-seat:62} on 28.06.2008 in train No 6123 -Ananthapuri Exp from Chennai to Nagercoil

Also in Return Journey I have travelled in Train No.2634-Kanyakumari Exp from Nagercoil to Chennai in 3AC on 14.07.2008
( Coach-B1, Berth 42 & 45)
On both the occasions the usual cotton pillows were not provided by the caretaker of the coach . Two bedspreads were inserted in the pillow covers and the same were given to us. More than 12 of the passengers in the coach were treated like this on both the occasions.Though I have complained the same to the caretaker of the coach it was no use. The caretaker used to sell the original pillows to the sleeper class passengers at a cost of Rs.20/- per pillow. I request that the southern railway authorities to look into the matter and ensure that such thing will not occur in future.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Southern Railway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    776
    Pending
    0
    Resolved
    152
    Southern Railway Phone
    +91 94 4478 8127
    +91 94 4478 8125
    +91 94 4478 8126
    Southern Railway Address
    GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
    View all Southern Railway contact information