Sri Lanka Air Force — Misplacement of Baggage by Jet Airways

I am a commissioned officer of Sri Lanka Air Force. I've traveled from Sri Lanka to Bangladesh to follow a three months course on 05 Jun 2010. Initially I traveled from Sri Lankan UL 195 (Baggage No - UL534318) and transferred to Jet Airways from Delhi to Dhaka on 05 June 2010 (Flight No - (9W 272, Baggage No. 9W133427).

One of the Jet Airways staff working in Delhi insisted me to pay $35 as extra luggage even though the baggage was linked. However, I paid the amount to get my boarding pass. At the arrival of Dhaka my baggage was not there. Further inquiring, understood that the online computer does not show my baggage No.

To date, it has elapsed 12 days loosing my baggage. The management has declared the "Baggage as lost". The baggage contained $1,692.98 worth of items (Uniform accountrements and other valuables)which I have already forwarded to Jet Airways Management. However, the management of Jet Airways has not taken an effort to compensate me.

I have reported this to the Sri Lankan Embassy in Bangladesh.

I hope this forum will take a prompt action to get Jet Airways to compensate me. I have went through many harressments and spend thousands of rupees to couriered items from Sri Lanka.

Your corporation in this regard will be highly appreciated.


Thushara Fernando B.A.Hons (Defence Studies), P.G. Dip in Def Mgt, MBA(U of K)
Wing Commander
Sri Lanka Air Force