[Resolved]  State Bank of India Credit Card Division — SBI HAS NOT YET SENT MY REFUND OF RS. 10477.45 OF CREDIT CARD NO [protected]

STATE BANK CREDIT CARD/ROYAL SUNDARAM POLICY — SBI NOT PAYING MY REFUND AMOUNT RS. 10477.45

TO
CONSUMER COMPLAINTS FORUM
FROM SHARAD CHOUGHULE
--
READ FOLLOWING COMPLAINTS I HAVE MADE TO SBI GURGAON AND AJAY BHARTI, DELHI.
BUT THEY JUST NOT BOTHER TO REPLY OR REFUND OF RS. 10477.45. I HAVE SENT LETTERS TO BOTH OFFICE BY R.P.A.D

Office Adress Residence Address
The Times of India A-Plus Apartment,
Editorial Department Block No.10. Plot No. G51&52
Dr.D.N.Road, Mumbai 400 001 3rd Floor, Sector-20
Tel 22731864, Fax 22731401/1144 Ganpat Powale Marg, Belapur
Navi Mumbai 400 614
Tel:[protected], Mobile No. [protected] February 18, 2009
To
Customer Correspondence Unit (SBI)
DLF Infinity Towers, Tower C, 12th Fl.
Block 2, Bldg 3, DLF Cyber City
Gurgaon – 122002
Haryana, India

Sub: Discontinuation of Royal Sunderam Alliance Insurance Co. Ltd.
(1) Personal Accident Insurance Plan Policy No. PASBIG0013
Certificate No. PS[protected] &
(2) Hospital Cash Insurance Plan Master Policy No. HSEBIL0012
Certificate No. CSE[protected].

Ref: Credit Card No. [protected]. (Pieces of destroyed credit card in cover)
Sir,
This refers to my letter-dated 8.10.2008 in the above captioned subject. In this connection I would like to bring to your kind attention that as on today I have not utilized the above-referred credit card for any purchases or cash withdrawal. It may also please be noted that I have paid the premiums of the above policies through cheque, the details of which are given below.

No Bank Cheque No. Date Amount
1. Bank of India 10612 27/03/2008 Rs. 5596.19
2. Bank of India 10617 24/04/2008 Rs. 4881.26
3. Bank of India 105232 26.05.2008 Rs. 16.00
4. Bank of India 217108 02/07/2008 Rs. 13.48
Total Rs. 10506.93

Till last month your statements were showing a credit balance of Rs. 7979.27 in my favor (a copy of which is enclosed herewith for your ready reference). Subsequently I received an SMS from your end stating that the amount will be adjusted against whatever purchases I make through the above referred credit card.

I am now quite surprised to receive an SMS from your end saying that I only had a credit balance of Rs. 149.27. I therefore, request you to kindly look into this matter and arrange to refund the full premium amount of Rs. 10, 506.93 with immediate effect.

As I am an aged person in the verge of retirement, I don’t want to endure these unnecessary hassles and mental agony. I am also surrendering herewith my credit card No. [protected].

Your immediate action in this shall be highly appreciated.

Thanking you,

Yours faithfully,

(S.V. CHOUGHULE)

Encl. As above.

Copy to: Ajay Bharti, .Vice President
Customer Services
P.O.Bag 28, G.P.O. New Delhi 110001
By R.P.A.D.

Copy to: Consumer Redresser Cell, Navi Mumbai
As advised by you.

I have not received my credit card statement for a long time. please send my latest position of credit card account