[Resolved]  State Bank Of Hyderabad, Racpc, Abids — vehicle loan ECS mandate expires

Address:

Hyderabad, Andhra Pradesh

From: Lakshminarayana Sesha Sai Sarma

Address:
House No.3-6-602,Flat No.302,soundaraya residency, Street No.8, Himayat Nagar, Hyderabad-500029

Phone Number:
[protected]

A/C No.:
[protected]

Branch Name:
RACPC,Abids,Sagar Plaza,Hyderabad-500001.

Date:
17/05/2012

To:
The General Manager

Branch:
RACPC,Abids,Sagar Plaza,Hyderabad-500001

Message Body:
Dear sir

I have taken vehicle loan from your RACPC branch in August 2010,since then i am paying the EMI through ECS as per the mandate given by RACPC branch and submited to my bank, the payment is happend through ECS from september 2010 to October 2011 ,

on 14/11/2011 , RACPC Branch ,recovery section has issued a notice (F/RACPC/RECOVERY) stating that ”dishonour of electronic clearing service on account of -reasons ”MISCELLANEOUS (tobe specified)” ,and also telephoned to me from RACPC , based on the notice i have paid by cheque ,since November 11 to May 2012 ,the ECS is dishonouring and i am receiving the notice on monthly base and telephoning the RACPC branch & Banjara Hills branch to me for dishonour of ECS for miscellaneous reasons , i request them serveral times to see the reason of return of ECS but they have simly ignored my request and sending notice and charging Rs.100/- to my car loan A/c.[protected].when i contacted my branch , they informed that the ECS mandate is expired ie. it is from september 2010 to September 2011, which is base less and negligence on the part of RACPC,

Now my request is to reverse the charges (Notice issue chares Rs.100/- charged monthly from November 2011 to May2012), as it is the mistake of the branch not informing the ECS expiry and not arranging fresh ECS madate and sending notice in spite of several telephone calls and requests to the branch .


thanks
sarma