[Resolved]  State Bank of India — wrong atm cash withdrawal

Address:

Andhra Pradesh

i Lokesh Pant tried to withdraw 9000rs on[protected] from state bank of Hyderabad (SBH) situated in beghumpet, machine gave the sound of like counting money but nothing came out and after some seconds message displayed on screen that your transaction has been cancelled, i tried to do transaction again but every time same message was displayed, then i waited there so other can use the atm but nobody else was able to use the atm machine, so i approached to other atm about 1km ahead where i withdraw 5000rs and when i checked my mini statement it shows 9000rs has been debited from my account and i.e cash withdrawal on the same date which was not possible because i didn't make any cash withdrawal. so on 28-06-11 i approached the branch and narrated the whole story then branch official told me that i have to wait for 48 hrs and that amount will automatically deposited in my a/c. again on 30-06-11 i checked my balance but 9000rs was not deposited in my a/c, when i told the same to branch official about it and asked for the procedure to get my money back they told me i have to visit my base branch which is situated in Moradabad(U.P.)right now its not possible for me because i am living in Hyderabad (A.P). please help me out so i can get my money back.