[Resolved]  State Bank of India ATM — Getting FAKE currency note from SB ATM

Sir,
on[protected] I withdrawn Rs.15000 from statebank ATM, Prashanth Nagar, Uppal, Hyderabad. I did not able to find that one of those 500 Rs note is FAKE. My account is in SBH, Habsiguda. And went to SBI, Prashanth Nagar, Uppal, Hyderabad, which is maintaining that ATM and where my another account also there to deposite on[protected]sunday branch). Then the clerk find one of them is FAKE. Then they tear the number and crossed along it with pen as FAKE. They did not agree or not taken any step to find how that ATM given that note. They are blindly claiming that ATM machine
will not be wrong and it will scan. And their way of claiming is also appear that they fault is mine. It hurted me a lot. How the user of ATM will find the note as fake and even if he found it how can I recover money. Customer may become humiliate due to this services. How can I get justice, fill my loss of Rs 500 and get relief from mental stress. Please show me the way I can act.
I am waiting for your kind reply/action.
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Aug 14, 2020
Complaint marked as Resolved 
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State Bank of India — receiving fake currency

Dear Sir,
this is to inform you that i am having a salaried account with state bank of india(Escorts heart institute&Research centre,Okhla road,New Delhi).Today(08/09/09) i received my ATM card & made first withdrawl of Rs 2600 only,out of which 5 notes were of Rs 500 & 1 note was of Of Rs 100.My a/c no is [protected].I got 1 fake note of Rs500 out of the total 5 notes.The number of that fake Rs 500 note is 7AS 87560J.

I made a complain to Bank regarding this.But Bank people are not ready to hear anything.Irony is that they are saying that you could be put behind Bars for this.As a customer of Bank,why should i suffer a loss of Rs 500?It is the responsibility of bank to check the notes before they submit in the ATM machine...

So, its a humble request from you people to help me.My mobile no is [protected].Waiting for your reply earnestly.

Thanking you
SANTOSH KUMAR SINGH

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