[Resolved]  State Bank of India — Branch Official not responding to customers

Address:	A-Block, Vikaspuri, New Delhi, DL 110018, India, Bokaro, Jharkhand
Website:	www.sbi.co.in/

My Name is Ashok Kumar Singh. I am the old customer of SBI Bank (Branch Code - 6651). From past few years I faced lot of trouble from my Account holding branch. Also the Branch Manager is not responding as well as not getting any answer from customer care.

I opened the Fixed Deposit A/c with State Bank of India, Sector 9 Branch Bokaro. (Branch Code 6651). I am retired from my service, and my income is not falls under taxable. Also I submitted the 15G form for my income declaration to my Account holding branch, but TDS is deducted by branch official from my maturity amount. I logged complain several times with the branch here but nobody is responding. Also I ask for TDS certificate to filed ITR but the branch manager is not giving response to me.

Problem Description:

1) Date of Deposit – May 09, 2008
Amount – 25,000.00
Deposit period – 36 months (8.5% interest rate)
A/c Number – [protected]
Actual Maturity Value – 32,175.00
Received maturity value – 31,350.00
Date of maturity – May 09, 2011
TDS deducted – 825.00

2) Date of Deposit – February 08, 2009
Amount – 100,000.00
Deposit period – 1000 Days (9% interest rate)
A/c Number – [protected]
Actual Maturity Value – 127,698.00
Received maturity value – 123,971.00
Date of maturity – November 17, 2011
TDS deducted – 3,727.00

3) Date of Deposit – September 10, 2010
Amount – 160,000.00
Deposit period – 550 days (7.25% interest rate)
A/c Number – [protected]
Actual Maturity Value – 178,416.00
Received maturity value – 177,101.00
Date of maturity – March 22, 2012
TDS deducted – 1,315.00

Total TDS deducted from my A/c is 5,867.00, which should not be deduct from my A/c after declare the form 15G. My PAN no. is Pan No – BLRPS7768A

Kindly take some action against branch officials which they are not responding/helping to customer and giving them to trouble.
Please let us know if you need any other information.

Thank & Regards,
Ashok Kumar Singh

Address – Quarter No – 211, Sector 9/C, Street 19, Bokaro Steel City, Jharkhand 827009
Mobile Number - [protected]