[Resolved]  State Bank of India — wrongly charged annual fee

Dear Sir,
i surprised to receive my above mentioned credit card statement of 18th march 2009, with annual fee chargeed @Rs.750/-, because it was intimated to me in early 2005, that the credit card is free for life time and no annual fee or any other fees will be leviable in future. on the basis of that represantation only, i have applied for the credit card in 2005. in last three years i have never received a statement with annual fee charged or any other charges.

on receipt of the above statement i called to customer care and i was informed that we can reverse 50% charge and they have reverted the 50% charges accordingly and i have received the SMS confirming the same on 23.03.2009. i have informed the fellow that if you not going to waive 100% charge of annual fee, i am not at all interested to continue in using your card. now i once more request you to waive the annual fee charged at 100% otherwise inform me immediately, so i can destroy my both the cards(including add on card) and send back to you.

i have made the payment of actual usase i.e. rs.1000/- vide my cheque no.393215 drawn on axis bank ltd.

i hope that you will definately waive the charge in full and the trust and interest of the customer/card holder will remain for life long. it is up to you, whether you are ready to keep the promise given by one of your represantative or you want to loose a customer.

i hope your kind consideration and favorable action in the matter.
thanking you in anticipation,
yours faithfully,

Rajnikant M. Raja
my credit card no. [protected]