[Resolved]  State Bank of India — Rs 5000 debited twice

I am holder of SBI A/c no.[protected] to withdraw a sum of Rs.15000/- I used my ATM card against Txn no.7856 dt.10.10.2009 time 12:13 ATM ID DI024300 PNB Joginder Nagar H.P. but the withdawal counld not be matured though as conformed from the SBI Joginder Nagar H.P., the concerned branch, the amount has been shown as withdrawn against my account .
it is therfore requested that necessary reconciliation may plese be done the withdrawl amount paid to me

I have one such identical problem and same was lodged on 09/08/10 but the required money of Rs 3000 has not yet been credited to my account till today.I approached to concerned United Bank of India branch, Kolkata and they refused to take any action and advised me to lodge the complaint with SBI only.But everybody knows the procastinate attitude of SBI official towards solving the problem of its customer.I am very much frustrated and donot know what action to be taken to get back the money.However a copy of my earlier letter is placed below for the perusal of interested persons.

ATM card, SBI

Location: West Bengal, India


Posted:[protected] by tapas kumar mukherjee Send email



money double debited
Sir, Myself Tapas Kumar Mukherjee, A/c No [protected] moved to United Bank of India, Kalitala Branch on 18th August 2010 to withdraw Rs 3000.In the vfirst time the machine did not respond so I inserted the card 2nd time and I obtained Rs 3000.Now through my on line bank statement I found that the money debited as Rs 3000+Rs 3000.The statement is like this as mentioned below.
18 Aug 2010 ATM WDL
(18th Aug 2010) ATM02300 UNITED BANK OF IDIA Rs 3000
18 Aug 2010 ATM WDL
(18th Aug 2010) ATM02300 UNITED BANK OF IDIA Rs 3000
kindly arrange to return Rs 3000 which has been debited excess from my account
tapas kr mukherjee, joint a/c with wife ajanta mukherjee
contact no [protected]/[protected]



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