A huge amount of customers of STATE BANK OF INDIA now a days facing tremendous problem in using ATM. Everyday, Consumers' Legal Protection Forum got lots of complaints throughout the state of Assam. The customers have not get proper and due service from SBI ATM centers. Customers are unable to collect money from ATM. Most of the ATM's shows OUT OF SERVICE/ LINK FAILURE/ UNABLE TO PROCESS ect. maximum time of the day. Lastly, on 10th August '09, most of the SBI ATM's of Guwahati are out of service hours after hours. The customers of the smaller towns of the state, where only one SBI ATM is avalable, now a days faceing dangerous situation. Customers of the state of Assam have to wait hours after hours in front of ATM centers to collect their own money.
ADVOCATE AJOY HAZARIKA
CONSUMERS' LEGAL PROTECTION FORUM, ASSAM
CONT. NO.- 098546-39321