[Resolved]  State Bank of India — Loan against our Agricultural Land extended to unknown persons without Due -Diligence, Bank Mafia with Locals

I , Suneet Kapur S/o Late Shri Gurbaksh Lal Kapur R/o 87, Shrestha Vihar, 56-58 Link Road, I.P Extension, Delhi 110092 and having Agricultural land in state of Madhya Pradesh in Tehsil Nowgong & Chamaruha, District Chattarpur, M.P have filed online complaint with State Bank of India as below…
The bank has acknowledged the concern that our land documents were forged and the inquiry is on to get to the guilities punished however it is almost one and half month the Bank has not shared any preliminary/Final inquiry findings with us as to how the enquiry is progressing inspite of all the promises and assurances….refer email response from AGM assigned to the case..
We have assisted the bank by providing whatever support possible as you can see from the emails exchanged below however now the Bank Officials have stopped responding to my emails it confirms that they are siding with the guilty Bank Officials, Raja Bhaiya, Local Patwari etc ..to protect them.
Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager ,
State Bank of India,
Local Head Office,
Bhopal,
The text of complaint filed is as mentioned
SBI Nowgong Distt: Chattarpur, M.P branch has sanctioned loan against our agricultural land to one MR Raja Bhaiya without verifying the facts and documents..we have come to know about it on talking to the Branch Manager Mr Tomar, mobile # [protected]. Mr Raja Bhaiya has forged our signatures and the photo's provided on the loan documents are not ours they have been forged. It seems the Branch Manager who has sanctioned the loan was also party to it and had vested interest.
Since the bank has now come to know about the facts they are sending us notice for recovery of money which we have never ever loaned from the bank.
We would request you to take this up on priority and bring the culprits to the books. The present Branch Manager number to contact is [protected].(MR Tomar)
The bank has failed to conduct the Due-Diligence scrutiny prior to sanctioning the loan to unidentified persons against our land.
we would appreciate your taking appropriate action and keeping us informed on landline/mobile/email of the action taken.
Regards,
Suneet
Online complaints filed with SBI and Ministries.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager ,
State Bank of India,
Local Head Office,
Bhopal,
Madhya Pradesh - 462 011,
Email : [protected]@sancharnet.in ,
TOLL FREE :[protected]BSNL),[protected],
Grievance Cell Tel no :[protected], 2576851. ,
FAX :[protected]

Complaint reference # Government of Madhya Paradesh dt 01-Aug 2009

Successful Registration

Your Grievance is Successfully Registered. Note your

Registration No. DARPG/E/2009/13691

for future reference.

Complaint with Ministry Banking

Successful Registration


Your Grievance is Successfully Registered. Note your

Registration No. DEABD/E/2009/01320


THANK YOU FOR GETTING IN TOUCH WITH SBI.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : DELHI,
General Manager,
State Bank of India, Local Head Office,
11, Sansad Marg,
New Delhi,
New Delhi - 110 001,
Email : helpline.[protected]@sbi.co.in ,
TOLL FREE :[protected] ,
Grievance Cell Tel no :[protected], 23345756, 23361070,
FAX :[protected]



Regards,
CUSTOMER SERVICES TEAM


THANK YOU FOR GETTING IN TOUCH WITH SBI.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager,
State Bank of India,
Local Head Office,
Bhopal,
Madhya Pradesh - 462 011,
Email : [protected]@sancharnet.in,
TOLL FREE :[protected]BSNL),[protected],
Grievance Cell Tel no :[protected], 2576851. ,
FAX :[protected]


From: AMITABH PANDEY <pan.[protected]@sbi.co.in>
Subject: RE: RE: RE: RE: Re: COMPLAINT LODGED BY YOU WITH SBI: TICKET NO CC[protected]
To: "'suneet kapur'" <[protected]@yahoo.co.in>
Cc: bhanwar.[protected]@sbi.co.in, [protected]@yahoo.co.in, rajesh.[protected]@sbi.co.in, rm3.[protected]@sbi.co.in, agmr3.[protected]@sbi.co.in
Date: Saturday, 22 August, 2009, 9:56 AM
Dear Shri Suneet Kapur,

Received your mail and am glad to know that we continue to enjoy your trust.
I hope to be in a position to give you an update in a day or two.
Meanwhile I request you not to immediately approach other forums as eventually all the correspondence will come to my office only. This you could possibly resort to later, in case you are not satisfied with the ultimate actions of the Bank.
I can understand your anxiety in getting your property free from encumbrance and action against the guilty. We at the Bank share your concern and assure you of appropriate action. Meanwhile, as we have procedures to follow, I once again request you to bear with us for the moment.
As permitted by you, in case required, I will contact your mother/brother.

Thanks & Regards
Amitabh Pandey
AGM BOPM NW-2