State Bank of India — money problem create in my account

sir, I mukesh kumar my account is [protected] in bazar branch sitamarhi,sbi (3435). i used to own ATM card for 1000 Rs(500Rs twice) in sbi ATM at Bhubaneshwar at date of 16 february 2009. By technical problem I did not find money but 1000 Rs is minus in my account. I have written application twice on my account holding branch but no action did by responsible officers. so, please solve my problem.