[Resolved]  State Bank of India — Charges in Current Account

I have a current account in SBI, Nirman Nagar, Jaipur Branch. I have submitted three cheques for clearing in the branch but these were not credited in my account till 5 days. When I contacted Bank Manager he told that your cheques were returned and your account is debited for Rs. 75. When I ask him for the returned cheques he told that we have resent them in clearing. I told him that these cheques cant return as these were cheques of Coporate Company and likely treated as Demand Draft. So there was no question for returning these cheques. After all if these Cheques returned then atleast they should return these cheques to me but they again sent these cheques in clearing without my knowledge and acceptance. Behaviour of manager was very bad. When I ask him to reverse these charges he said there is no mistake of branch, go to clearing branch. When I say that I will make a complaint against bank in RBI, he say go to RBI or anywhere but dont waste my time.
State Bank of India and other banks of the State Bank Group all are having a work force o[censored]ntrend staff whose behaviour is really very bad. You cant expect behaviour from a Bank Manager like peon. There is no proper training system for behaviour with customer in State Bank. What training they give to their Staff, I cant under stand.

Manish Sarda
Mobile [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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