[Resolved]  State Bank of India — cheating from sbi credit card

Dear Sir,

i am suffering from sbi credit card. they are very bad people.

my all details as follows.



On 3rd June 2007, SBI Card had raised invoice as Rs. 4416.70/- as a Credit Balance. After receiving invoice I had called their office and spoken with their Two staff. And they told me that credit amount will get refund by DD of SBI. After 15 day again I recalled them and spoke with other three people they informed me that it will be adjust in my bill and asked me to swipe the card for same amount. So as per their instruction I swiped my card, but very next month I got a bill for Debit balance with tax and including late payment charges. Details is attached for your ready reference. Also I had attached the name of the staff with whome I had spoken and confirm with them including date and request no. Mean while they had confirmed me in writing that it was their system mistake and forced me to pay DR balance amount.



Just because of their improper information, they forcibly asked me to swipe the card for amount Rs. 4416.70/- else I wouldn’t use the card, I am middle class family person and work for small private company and for low salary. Now I am not understanding how I can repay the same. Presently they send me the Invoice for Rs. 7728.87/- including late payment, Interest, other charges etc. During this period I was completely upset and also they harassed me continually by calling for the payment.





I had solution also for this big problem, as I swiped the card and used Rs. 4416/- so I am ready to pay the same if SBI agree to charge me only Rs, 4416, instead of Rs. 7728.87/-.





Also sir, please let me know that is there any way of possibility to put a claim or sue them for harassing me and giving mental pressure for more then 8 months. I strongly feel If we took some strong action against SBI Card then may be other will ger relief and they will stop harassing poor people like me.



Please advice. Once again thanks a lot for your kind support.



Warm Regards

Sunil S Kadam.