[Resolved] State Bank of India — settlement of account | |||
From Calicut. K.Vinod Kumar 15/07/2010 L 4/8, GOLDEN TREASURE K.S.H.B. Colony, Malaparamba P.O., Calicut- 673 009. To Whom so ever it may concern Sir, Sub: Explanation regarding SBI Credit Card which I had not used. Ref: SBI Card No.[protected] As mentioned above, I had a SBI Credit Card and I used the card for nearly seven or eight month and repaid the amount. While taking the card the person said that there will be no charges will be debited if I had not in use or if there is no dues. After a year later I had got a phone call from Chennai Office that I have to pay Rs.1000/- for settlement . I had paid the amount for which I had actually not used. I used to contact the call centre for further clarification where I did not get any reasonable reply. And the main draw back of SBI Card that is no office at Calicut, So I am enable to call/ talk to the resposible persons. From the State Bank I had talk to the Manager regarding this issue , He said, ‘need not pay this amount’ . He also said that they have no connection with SBI Credit Cards and their Bank. Last March they had called for an adalath and I had explained the situation, further I did not get any reply in this regard. Again last month, a person called from settlement division that I have to pay Rs.8300/- so that he will arrange a settlement letter from SBI. I have disscussed the above matter with him ( one Mr.Vinod). I disagreed to pay the amount and I also said if you are sincerely settle my account I will pay Rs.1000 or Rs.2000/- maximum after 2 days again the same person is calling and ask me to pay Rs.7200/- to settle the account. I truly stating that I am not liable for the said Credit Card which I had not used. Even though, I want to settle the account with nominal amount. So, kindly arrange a resposible person to do the needful. Thanking You, Your Faithfully, Vinod Kumar K. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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