[Resolved]  State Bank of India CHANDNI CHOWK PENSION BRANCH — NO CUSTOMER CARE

DURING MY TWO VISITS TO THE SBI BANK, S BRANCH AT CHANDNI CHOWK TO RESOLVE MY LONG PENDING REVISED PENSION CASE I DID NOT FIND ANY OFFICER LEVEL PERSON.CHIEF MANAGERS ROOM HAVING THREE OTHER SEATS WERE ALL EMPTY AND UN OCCUPIED.ONLY WORKING PERSON WAS A CLERK HEAVILY LOADED AND NO TIME TO LISTEN TO ME.ALSO 2-3 LABOUR TYPE PERSONS WERE APPEARED TO BE IN CARE OFLARGE NO OF SENSITIVE FILES.
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Aug 14, 2020
Complaint marked as Resolved 
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Kindly send the status of Complaint No.65 dated[protected]
File No -774
thaks
Sir
It is to bring your kind notice that the pension calculation and disbusement which was practiced earlier was rather customer friendly than the centralised pension department.As the pensioners earlier was able to get their pensionary grivances solved at their nearest branches.
As I have also send my comlaint regarding the clearance of penion differences and stopage of computaton from sbi Almora branch which was neither entertained nor any communication was responsed. Hence in the in interest of deffence pensioners and to expedite your customer service it is requested to restore the earlier practice which was certainly helpful to solve the pensioners grivances at your nearest prestigious branch.
with regards.
Naveen Chandra joshi, Mohalla Kapina, Almora, Uttrakhand.
name of pansioner sh. siriparkash sharma (age 82)
file no. no, known
category of pention supernation
complent no. is 446 dated 14/07/09
17972 dated 03/08/09, 26/08/09, 14/07/09
2003 dated 20/10/09
3019 dated 27/11/09
m.no. +91 [protected]


STATE BANK OF INDIA CHANDNI CHOWK PENSION BRANCH
pl. sir, take action on that complent
sh. siriparkash sharma is an 82 years old man. he is a very poor persion he has no many other source of income .& no body help him he is leaving in rented home.
pl help him sir, as sson as posible

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