[Resolved]  State Bank of India — False debt of Rs. 186000 on my account

Address:

Kanchipuram, Tamil Nadu

I am having a credit card of SBI on the name of Kul Bhushan Gupta vide card no. xxxx xxxx xxxx 9494. I have taken an easy money i.e loan option in the month of May'2011 for Rs. 1,86,000. I had received the cheque (200834) and deposited in SBI Kalpakkam branch (02219) on 30/05/2011. Till date the cheque has not credited in my saving bank account, but it is debited in my credit card account and every month EMI of Rs. 10152 is also being debited in the card. The matter was informed to SBI branch as well as credit card department and plenty of correspondences has made with credit card department (complaint No.MQ[protected]. Initially credit card department told that they will make the stop payment and settle the credit card account, but later they told that the cheque has credited in my account on[protected]. Then I have sent my bank statement for the month of June and July 2011 to confirm that the cheque is not cleared and amount is not credited in my account. Every time they say that with in 4-5 days the issue will be resolved but till date even after 6 months there is no action from the bank. I request you to kindly take up the matter and force them to resolve this issue and settle my credit card account at the earliest. Should you be in need of any further clarification then please contact.

Best Regards
Kul Bhushan Gupta
[protected]