[Resolved]  State Bank of India — Information Security Breach

Address:

Chennai, Tamil Nadu

I had sent the below email to two different times but yet to receive any response from SBI

From: Naveed Khan <[protected]@yahoo.com>
Subject: Fw: <AUTO> 'CaseID=[protected]' SBI Provides Insecure Online Service
To: services.[protected]@ge.com, [protected]@ge.com
Cc: feedback.[protected]@ge.com
Date: Monday, 1 November, 2010, 1:19 PM

From: Naveed Khan [[protected]@yahoo.com]
Sent: Sunday, Oct 24 2010 10:03AM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: SBI Provides Insecure Online Service

Manager- Customer Services,

I am a SBI Gold & More Card customer who recently signed up with SBI. I received my card only yesterday upon which I registered myself to your online services. Today morning at 9.00 AM IST to check my outstanding and due date I decided to login to the SBI website with my login credentials. It was then I got the shock of my life when your summary page showed that I owe your bank an amount of Rs.47694 while it was only 550+ till yesterday. I just could not come out of this shock for about 15 mins because the name on the account was Naveed Khan. I felt completely cheated and was regretting for sigining up with SBI to have only become a victim of fraud.

On further investigation I realized that though the name on account matched with mine rest of the details didnt. The last 4 digits of the card # was different, the mobile number was different and the place was completely different.

This seems to be a different Naveed Khan in total but what is concerning me now is that someone sitting somewhere else might be accessing my account. I will be contacting my lawyer to give you a legal notice on info security breach and to claim a compensation. I demand and immediate action. If required I will not hesistate to publish this mail on web.

You guys have already spoilt my Sunday. Please do not call me!! All communications will be done thru mail on this regard to have everything documented.

Regards,
Naveed