[Resolved]  State Bank of India — Non receipt of housing loan

Address:

Coimbatore, Tamil Nadu

18th July 2011
From
Gururaghavendran A
26/B/3 K G Layout
Church Road Extension
K K Pudur
Coimbatore – 641 038

To
Shri.
The Regional Manager
State Bank of India
Coimbatore – 641 018

Sir,
Sub: Non–receipt of NRI–Home Loan - Application of my son Mr. Ashwin

We are having a joint account (No.[protected]) in the name of my wife Smt. C.S. Chitra Bharathi (AO-VRS, BSNL, Coimbatore and G.Ashwin(NRI)) in SBI Ram Nagar, for the past 5 years. We even wished to open a NRI account in the name of my son, before availing housing loan.

I have submitted the NRI-Home Loan Application of my son Mr. Ashwin G, on[protected] along with 50 necessary ducuments, to the Branch Manager, SBI, Personal Banking Branch, Ram Nagar, Coimbatore, as per his requirement. But, I have not received any communication from you as to whether the loan has been sanctioned or not.

I had received a phone call from your lawyer during April 2011 that I have to produce the document regarding the investment details of the seller for selling the land to my son. I consulted the seller and obtained a certificate from the first major son that the property has been sold with his consent and from the parents for the second minor child that proper safeguard has been made for the minor child for his education and future requirements. Moreover, it has been clearly mentioned in the land registration document itself that proper arrangement has been made for the education and the future of the minor child. I have explained everything and handed over the documents to the lawyer. I also told him that if required further enquiry can be made by the lawyer with the seller directly regarding the investment made by them in the name of the minor child, as the seller wished to show the documents to the bank lawyer only through their lawyer. I have informed all the details to Shri. M.Balakrishnan of your Housing loan section and told him that the SBI can also verify with the seller of any details required by them directly or through SBI lawyer, for processing the loan. I have not received any reply or response from the bank so far.

This type of harassment, inactiveness and negligence by the bank made me feel sad, as I have spent about Rs.20000 already, for processing the loan. Now I feel that I don’t want to have any dealing with SBI and also wish to close the existing account. I request you to refund the following amount spent by me, in this regard.
1. Approved Engineer’s Estimate report - Rs. 3000
2. Expenses for registration of Power of Attorney for - Rs. 1000
getting SBI Housing loan, even though General
Power of Attorney available already.
3. Attestation of my son’s documents viz., Passport, - Rs. 5000
Visa, Employment Order, Bank Statement
past 2 years and residential proof, by SBI, California,
as per the requirement of Branch manager, SBI,
PBB, RamNagar.
4. Processing fee - Rs.7000
5. Legal fee - Rs.1500
6. Valuer fee - Rs.1000
7. Expenses for preparation of other documents - Rs.1500
[protected]
Total - Rs.20000
[protected]

The above mentioned amount should be refunded to me within a week’s time failing which I may be compelled to move the necessary grievance forum or Banking Ombudsmen, for claiming the above amount along with interest and the compensation for the mental agony caused to me.