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[Resolved]  State Bank of India — Illegal charges towards Annual Fee

Address:Kutch, Gujarat

Credit Card No: 9054
I am a Government Servant. About two years back when I was offered This Credit Card, it was assured that it is totally free of cast and no any annual fee whatsoever will be charged. Subsequently after completion of one year Annual Fee of Rs.499/- plus GST was proposed and on my complaint The same was withdrawn. Now again in the current month similar type of Annual Fee worth Rs.499/- plus GST of Rs.61.68 is proposed rather directly recovered from my account without my consent. This is totally unfair on the part of management of SBI being biggest Indian Nationalized Bank. By doing this SBI will loose its image.
In view of above I request to kindly refund the illegal recovery of Rs.560.68 made towards Annual Fee from my Saving Account on 4Th September 2012, within 7 days, failing which I shall be constrained to file a formal complaint in consumer court which may be noted. In addition it may be clarified if the similar Fee will be charged in future or not. If it will be charged again then I will be compelled to surrender this card.
LALIT L VARYANI- Mob;[protected]/[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Lalit,

We regret the inconvenience. Thank you for sharing your contact number, we will get in touch with you soon and address your concern at the earliest.

Yours Sincerely,
SBI Cards.
Reply
I can not understand your intention. You have contended that "we will get in touch with you soon", where as 4 days have already been passed but I have not heard any call from your side.
Reply
Dear Lalit,

We are trying to get in touch with you but unfortunately we have not been able to do so.Request you to please call our helpline number to enable us to address your concern on priority.

Yours Sincerely,
SBI Cards.
Reply
I think u r deliberately not trying to contact me because you have to pay me, otherwise you could have contacted me even if i am in Kabristan.
Reply
atleast give me your contact no so that I can contact u.
Reply

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