[Resolved]  State Bank of India — Unnecessary charges after full payment.

Address:Indore, Madhya Pradesh

Dear Sir ,

I am SBI credit card holder.

My statement generation date is 17-18 of every month.

As I have paid total outstanding towards my card on 15/01/2012 by ATM ID 03045006 TRNX 1088 , then to when my statement generated on 17/01/2012 they have charged me finance charges on retail which resulted in outstanding of Rs. 344.78.

This is a 100 % fraud charges from SBI , as before statement generation I have cleared total outstanding , I have confirmed it from SBI call center too they themselves told me that my payment has been updated and there is no outstanding on my card but they again without realizing value of money for common people charging me unnecessary charges.

I didnt understand that if I have paid total outstanding before statement generation from where that charges came?

Kindly help me and instruct SBI to reverse all fraud and unnecessary charges.

I shall be thankful to you for this.

Pappu Sharma
SBI CARD NUMBER -
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer

We have noted your concern and we shall get in touch with you soon to further understand and address it.

Sincerely

SBI Card Cares
Dear Customer,

Trust your queries have been resolved. Please call SBI Card helpline for any further queries pertaining to your SBI Card.


Yours Sincerely
SBI Cards

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