| Address: | Nadia, West Bengal |
I am a customer of the branch named "New Ballygunge(haltu)" having code 7423 and have a savings account. Against this account I have an ATM-cum-debit card. On 2nd February, 2012 I made a purchase of ` 1044.00 at UTSAV in kalyani. For the payment I used the debit card. In the first swipe, after entering the pin, transaction failed and in the second swipe it was successful. But when I checked my account details, I found in both cases my account debited with Rs. 1044.00 making it double.
I requested the Branch to settle my case so that the extra amount of ` 1044.00 is refunded. They took the complaint and on 14th february, 2012 i received a sms.The sms saaid tht my caompalin had been registered and the ticket number for my complain was 'AT[protected]' . Though SBI says that within 7 days the case wolud be settled but my case is pending till 28th february,2012. Was this information helpful? | 
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since 1991 submitted my KYC form on 25 July 2014 with the self-attested photo
copies of requisite documents. But now the branch has made my KYC status
"Invalid" in its computer. I suspect that the staffs of the branch have
lost my submitted kyc form but they deny it. They promised me to search my
submitted form later but have not found it so far. Whenever I go to the branch
and ask for it, they do the same promise. Hence I am getting harassed every
time. Please find a solution for me, Sir .