[Resolved]  State Bank of India — Account made inoperable/dormant/Inactive

Address:

North West Delhi, Delhi

I have an account with SBI Kanjhawala, Branch Code-01416 with the name of Inderjeet Singh Chouhan bearing A/c No. [protected]. The issue is that I made a last transaction on 19/11/11. and the last balance showing on 30/09/2011 is 32 rupees. While I made a transaction of huge amount from another account of mine in Odisha. It came to my notice that the amount is still showing '0.00', the amount is not yet debited and the account is in-active.When my wife went to the bank for some enquiries, the bank people repeatedly shouted on her as she had committed some sort of crime stating that you should call upon the person who has an account here and no one even bothered to convince her regarding the situation.
My queries are:
- How can the account become in-active/dormant within such small period of time?
- How the bank staff can shout on the customers. Even, the bank is located at the remote rural area, but some educated people should be kept.
- What could be the solution to the dormant account?