Submit a Complaint
Banks
State Bank of India [SBI]

State Bank of India — showing outstanding without usage

Address:North 24 Parganas, West Bengal

sir
this is to inform you that i have never used my SBI credit card no. [protected] since it was issued.
suddenly i got the statement which shows an outstanding of about 11000 against purchase in pantaloons.
i called up the sbi customer care and told them i have not used the card and asked them to verify my signature but my complain was not reverted.
i have also made a complain to banking obudsman but in reply i was told that they dont entertain 2 years old case.
i really need to get rid of this as i am getting a bad name for the same.
they have given my name in the cibil also.
please help.

kunal gupta
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
5 Comments

Related State Bank of India [SBI] reviews

[Resolved]State Bank of India - penalised the customer for sbi card2[Resolved]State Bank of India - overlimit charges51[Resolved]State Bank of India - credit card service3[Resolved]State Bank of India - case id no. 001-765-226 fwd 001-422-2063[Resolved]SBI/ credit cards - wrong info give on balance transfer
View all 27854 State Bank of India [SBI] Reviews

Comments

Dear Mr Gupta

We have noted your concern, and are currently looking into the matter. We will get in touch with you shortly to further understand and address the issue.

Yours' Sincerely
SBI Cards
Reply
Dear Customer,

Thanks for talking to us.We are currently working on your issue and will get back to you shortly.

Regards
SBI Card Cares
Reply
Dear Customer,

Thanks for talking to us. As per the telephonic conversation, please send the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

Regards
SBI Card Cares
Reply
Dear Customer,

We tried to establish contact with you, but we were unable to do so.
Please mail us your alternative contact details at [protected]@ge.com to enable us to address your query on priority.

Regards
SBI Card Cares
Reply
Dear Kunal,

We have sent a communication regarding your concern at your email id as we tried to establish contact with you but we were unbale to do so.Please call SBI Card helpline for any further assistance.

Sincerely
SBI Card Cares
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    View all 27854 State Bank of India [SBI] reviews & complaints
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information