[Resolved] State Bank of India — Online Transaction through SBI Credit Card without 3D Secure Password | |||
Dear Concerns, I had taken SBI-CC last month. Today when i done online transaction and surprise to see that transaction has been done with without 3D Secure password, it is not supposed to be as per RBI Guideline. I had done transaction for following three merchant sites. (1) MSBI (2) FlipCart All four above transaction has been successfully done without 3D secure password, with only CC No-Name-Expirty date and CVV number. Note : MY SBI CC is already registered with Visa Verification Secure at SBI Site. Eventough it was not asking for 3D Secure password during online transaction. When called up with SBI CC Call centre as per then its merchant site issue, but with same site i am doing same payments through HDFC CC from last five years - Every month and it was successfully done with only 3D Secure Password. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have SBI Gold and More visa credit card and I am also facing the same issue. Earlier I was doing transactions through other bank credit cards and the transaction was carried out through 3D secure ( Verified By Visa) password. But for SBI card the transaction is done successfully without asking 3D Secure ( Verified By Visa) Password., though I am registered the card for Verified By Visa.
I contacted the customer care and they said it is issue with merchants.
I can't believe how can they give such an excuse for a major security concern like this? If the merchant site has issue, then it should be for all cards not for SBI Card only.
Note: All the sites I did transaction, start with https:// and are secured sites.
Thanks
Bishnu
I contacted the customer care and they said it is issue with merchants.
I can't believe how can they give such an excuse for a major security concern like this? If the merchant site has issue, then it should be for all cards not for SBI Card only.
Note: All the sites I did transaction, start with https:// and are secured sites.
Thanks
Bishnu
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We would like to get in touch with you to address the issue at the earliest. Please write to us at [protected]@ge.com with your name, card number and contact details and a suitable time for us to get in touch.Kindly mention the reference no 080503 in you mail.
Sincerely,
SBI Card Cares