State Bank of India — non received credit card statement

Address:West Bengal

I am a SBI credit card holder, but I am not received SBI credit card statement regularly. I am not received SBI credit card statement for the month of May,Aug & Oct 2012,but I received sms from the authority that i received their statement. I already complained through helpline but no action taken by the authority
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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