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State Bank of India [SBI]

[Resolved]  State Bank of India — unauthorised deductions thru auto debit

Address:West Bengal

MY SBI CREDIT CARD No.is [protected] and my account no. is [protected].

sbi credit card is resorting to false artificial bills despite my not making any transactions on the card for more than 2 months now and despite my CLEAR CUT instructions to BLOCK my card and STOPPING ALL TRANSACTIONS on my card.

deductions are being made from my savings bank account through AUTO DEBIT and the company says they have no powers to stop auto debit.
a cycle of false bills and auto debit is being perpetrated despite my paying up the amount on time.

on 2nd jun a wrong amt of rs.191.27 was billed to me with last date for payment on 3rd jun 12.to get rid of the company, i paid the amt on same day i.e. 2nd jun itself (transaction no.IB[protected],yet sbicard has again deducted rs.191.27 through auto debit from my savings bank a/c.on 3rd jun 12.
thus the company is announcing a credit balance and then deducting the amt by auto debit.

this amounts to CHEATING AND FRAUD.
the company IMMEDIATELY STOP ALL DEDUCTIONS ON MY CARD and SHOULD BLOCK it permanently. .
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

Thanks for sharing the card details, although we would request You not to post your contact and Card details publicly but Message us next time at [protected]@ge.com .

We will get in touch with you soon and address your concern at the earliest.

Yours Sincerely,

SBI Cards.
Reply
Dear Sanjarvi,

We tried to establish contact with you at 11:33 AM but we were unable to do so.

Request you to please share a suitable time to call to address your concern on priority

Yours Sincerely,

SBI Cards.
Reply
Dear Sanjarvi,

Thanks for talking to us.

Trust your queries have been responded.

Please call SBI Cards helpline for further assistance.

Yours Sincerely,

SBI Cards.
Reply
SBI CREDITCARD COMPANY IS MOST FRAUDMENTAL COMPANY IN THE WORLD. THEY DON'T HAVE ANY PROPER CUSTOMERCARE.
THEY DON'T HAVE ANY KNOWLEDGE ABOUT AUTODEBIT CANCELLATION PROCESS.
Reply
Please stop auto debit system/process for the sbi card number [protected] as the same is creating unnecessary financial loss to the customer.
Reply

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