[Resolved]  State Bank of India — Inaction on Transaction Cancellation

Address:

Hooghly, West Bengal

Dear Sir,

I am DR. BANAMALI BALA , have SBI Credit Card no-[protected]

On 27/10/2010 I received a call on my mobile([protected]) from the no [protected] and he told that he is calling from SBI CREDIT CARD Head Office, Delhi. He already knew my 16digit credit card no and I am selected for an award so he wants the CVV no and exp. date of the card. I am 65yrs old, I don't know all the rules of the usage of credit card.

On 28/10/2010 I got a SMS from SBI Credit CARD of the confirmation of transaction of Rs.5,514/ by Travel Chacha, which was not my transaction.

So I called at the no 39020202 to give the complaint and blocked the Card.

After repetitive calls to SBI to block the transaction they asked me to call aster 48 Hours for any action from their side. Then they informed it is only after the transaction has been billed will they be able to help after 21 days.

Pl help me.

Rgds
Sumanta Bala
On Behalf Of
Banamali Bala
Mob - [protected]