Sulekha. Com — Non liveness of contract, after payment since last 10 days, with a false commitment of 1 day.

Address:Mumbai Suburban, Maharashtra

Hello, We Animatix Computer Education, had an ongoing portal with the said company sulekha.com, since last six months. We had complained to them about less leads receival from last one month, previously the leads flow was around 10 to 15 leads daily, which had dropped to 2 to 3 leads. We continuosly complaint about this to their concern person an even to their manager in charge, but all in vain, in june they called us saying that you take another contract by which the leads would increase, and i[censored] make a payment by credit card it will be live with in a day, an i[censored] make cheque payment it will take atlest a week time for contract to start/live. Since we were continuosly losing our bussines we thought of payment by credit card for quick starting of the cont. On 12jun we made the payment by credit card, since then we are regulary having follow up with their mumbai office, they just relive us by saying it will start by tomorrow, but as said tomorrow never comes, they just goes on passing days and these is a season time for education industry an we are losing the customer/leads even after the payment. Also since last 2 to 3 days they have stoped receiving the calls we have tried even with the br mgr but all in vain. We dont know what is this company into, are the making fraud with our money, or been going to closedown, or playing gimmics with the client first to decress their leads and again sell new product in difèrent name and charge more money for the same and harass their client with false commitment and do not pick up the phones. We are losing in all the ways bussines, time, money and commitment. In such a case whom shall we contact or raise our voice too.
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Dear Zahrm,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon. Can you give us the email id or order id?

Thank You,
Team Sulekha.com
Dear Zahrm,

We still have not received a response from your end and hence we are assuming that your issue has been addressed. In case of further queries, kindly mail us on [protected]@sulekha.net.

Thank You,
Team Sulekha.com

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    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
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