Symbiosis convent high school, Kausa, Mumbra, Dist Thane 400612 — Rule and Unprofessional Behaviour of School Principal and Staff
I am writing to express how frustated and disappointed I am with the recent experience when I went to pay my kid school fees on 05 Oct 2010 at the school.
I was given an appointment of 12.30pm at the fees counter on 05 Oct 2010 which I had taken 2 days before over the phone. I also had an appointment with my Doctor at 1.00 pm as I am going through a surgery within few days. At 2.00 pm I have to reached my office which is located in Powai.
Instead of arriving before time and had a fixed appointment, I was told very rudely to sit and wait for my turn from the staff at reception counter. I have been waited until 1.00pm and no call came to me. I told them that I have an appointment of 12.30. After 1.00 pm I was able to pay the fees.
When I tried to offer a feedback to Principal about the unprofessional behavior maintained by the staff, I was made to wait an another half an hour. It was 2.00 pm. After waiting for another half hour, I was told by the staff that principal is in no mood to meet me regarding the complaint.
By that time I had miss my doctor appointment and was late to reach office.
I never had this experience in my whole life at any place. If this is what I have suffered in this reputed convent school ? i am wondering what education and punctuality they will offer to their students. I found staff with no respect to their rstudent parents and management skills.
I look forward to see that something can be done to change this irresponsible way to handle things ?
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