T R SAWHNEY — SERVICE

Address:

East Delhi, Delhi

I have given my car Alto LXI to T R Sawhney one of your dealer at Patpargunj Industrial area for regular service and when they returned my car back t ome after service(as per them) it was giving problem. When I make a complaint with the dealer first they refuse about complaint and later they said it may be due to water problem in car during washing so will pick your car again and resolve the issue. Next day they again picked up my car and after 20 times of followup they confirmed me that some part is (Cluch) need to replace as it is giving problem. When I asked them that when they picked up my car it was working perfectly fine and after service it is giving problem "what type of service they have done. They have charged approx 2300/- from me for the service also. They insist me to leave my car at the outlet for 1 day to rectify the problem with a extra charge of Rs.5000/-.

I am sure this dealer is taking part of the vehicles and selling them in market.

I have purchased it on Dec 2008 and the currently i have used 14000 kms and cluth can not give problem in such a short time.

I request you to please take this matter seriously and reimburse my service amount + the cluth change amount which i have later done from Maruti Service Master in Okhla.

I have already put mail to lots of people through net to not to go to this dealer for any type of service.

I would also like to request you to cancel the permit of such dealer as they were giving BAD IMAGE of MARUTI.

Thanks & Regards,
Kanta
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