[Resolved]  Talwalkars Gym & Spa — Refund or Blocking of Membership

Address:

Gautam Buddha Nagar, Uttar Pradesh

Dear Talwalkars,
In month of September, 2010, I bought the membership of Talkwalkars Fitness center in Noida. When I went for the registration the front desk executive present there told me that if in future you change your place and could not continue the facility from there, your membership will get blocked for the rest of your membership period. I asked her twice and after getting the confirmation on this I chose to buy the membership.
Now, unfortunately, I had to change my residence from Noida to Gurgaon due to some personal issues. After that, I contacted the Manager there and after 2 reminders he said that your membership fees will not be refunded. Thats fine but I want them to stick to their commitment on blocking of my membership from October 2011. I have already made a complaint on your website but didn't get any response. One does not expect this kind o[censored]nprofessional behavior from such a big and famous firm.
I am really annoyed with the services from Talwalkars as they are not clear with their policies and changed them without any prior information. The person who is serving the customer does not clear the condition and it is only the member who suffers.

Here, I am not asking for the refund but I request to the Talwalkars, please look into this and block my membership from October 2010. So that I can avail my rest of the membership period later sometime.

Thanks & Regards
Siddhartha Kapil