[Resolved]  TATA cards — Wrong Billing Done for balance trf facility

Sir,

I was the TATA card holder (credit card no [protected] ). I the year Dec 2006 i have opted for Balance trf of 16000/- to pay off outstanding on other card. However after regular follow up till the month of Jan 2008 it was told that TATA card don't have this facility. In the month of Feb 2007 i got the balance trf cheque without any covering letter attached to it. I availed the service with the same terms and condition as mentioned initially (T& C were balance trf for 3 months without interest and due accruing). However in the month of Feb 2008 was billed for minimum due. I wrote to customer service asking for the explanation to which nobody reverted back. Once again i got the call from Giri Thakur in the month of April 2007 enquiring about the payment. Once again i narrated him the full story and i told since i have availed this facility from the month of Feb 2007 and the 3 months duration ends only on May 2007 i will pay total outstanding on 16th May 2007. Accordingly i made the payment on 16th May 2007. I was also handed over the compaint note narrating the full story. Now i getting call from TATA cards that there is still 7000/- outstanding in my account. On enquiring i was given to understand that the balance trf was activated in the Dec 2006 and hence they have charged to me interest on the same. I have tried to explain the TATA card people many times but all in vain. Need your help in resolving this matter.