[Resolved]  Tata Croma — delivering faulty product

Address:

West Delhi, Delhi

I bought sports model of whilpool washing machine from tata croma, rajouri garden, delhi on 10/09/2011. for which i made payment of rs 26200 on the same day. next day i was deliverd scrached and heavily dented machine to may home and my wife refused to accept this second hand product and it was retured back. when i called croma they are now refusing to replace or refund . plz suggest and help me about this mattter.