I PURCHASE INDICA VISTA (QUADRAJET) AT[protected], NOW MY CAR RUN 18000 KM, NOW MY CAR ENGINE COMPLAINT IN[protected] BUT THIS COMPLAINT WAS NOT RECTIFIED
REF . CHASIS NO. MAT608523APN87805, IN THE NAME OF - OM KISHORE
SIR,
WE HAVE PURCHASED NEW CAR TATA INDICA VISTA AQUA TDI ON 24.1.11 TIME 7:30 PM FROM BHASIN AUTOMOBILES, RAIPUR ( CHHATTISGARH )
FROM NEXT DAY THAT IS ON 25.1.11 TIME 8:00 PM
WE ARE HAVING PROBLEM IN THIS CAR, PROBLEM IS THAT SOME TIMES CAR STARTS IN ONE SELF AND SOME TIME IT DOSENT STARTS,
ON 25.1.11 TIME 8:15 PM
WE CALL AT TOLL FREE NUMBER AND THEY PROVIDE US MECHANIC ( NAME - NASIM ) FROM YOUR BREAK DOWN DEPARTMENT AT 10.30 PM ( NIGHT ) AND THAT MECHANIC START CAR IN ONE SELF AND TOLD US THERE IS SOME PROBLEM IN THIS CAR AND TAKE IT TO SERVICE CENTRE
ON 27.1.11 TIME 8:30 A M
ON THAT DAY AGAIN CAR DOSENT STARTS IN THE MORNING THEN AFTER GIVING CONTINUE SELF WITH ACCELATOR CAR STARTS THEN WE TAKE CAR TO SERVICE CENTRE THE TOLD US THERE IS NO PROBLEM IN THIS CAR, THEN AGAIN WE FACE THE SAME
ON 27.1.11 AND TIME WAS 9.00 PM,
THEN WE TALK TO MECHANIC OF BHASIN AUTOMOBILE ( MR. ABHISHEK MOB[protected] AND HE TOLD US TO DO PUMPING FITTED WITH DIESEL LINE NEAR ENGINE AND THEN WE PUMP IT & CAR
STARTS AND HE TOLD US TO BRING CAR AT SERVICE CENTER NEXT MORNING SO THAT I CAN CHECK IT PROPERLY WHY THIS PROBLEM COMES AND FOR THAT WE TAKE CAR AT SERVICE STATION
ON 28. 1. 11
AT BASIN MOTORS AND THERE WORK MANAGER ( NAME - MR. RAO MOB[protected] TOLD US WE HAVE CHECKED IT AND NOW YOUR CAR IS OK. THEN AGAIN THE SAME PROBLEM
ON 28.1.11 NIGHT 9.00 PM
AND AGAIN WE CALL TO MR . ABHISHEK AND HE TOLD US TO PUMP AGAIN AND CAR STARTS AND THEN WE TALK TO MR . RAO (WORK MANAGER OF BHASIN AUTOMOBILE ) AT 10:00 PM AND HE TOLD US THAT WE WILL CALL YOUR CAR NEXT DAY MORNING AT OUR SERVICE CENTRE FOR COMPLETE CHECK UP WHY THIS PROBLEM AGAIN AND AGAIN
ON 29.1.11 MORNING 8.00 AM, WE FACE THE SAME PROBLEM
ON 30. 1. 11
SAME PROBLEM WE FACE AND THEN WE DID PUMPING AND THEN CAR GET START AND WE ALSO INFORM ABOUT THIS MATTER TO MR. RAO (WORK MANAGER ) FOR BHASIN MOTORS AND HE TOLD US TO BRING CAR TO SERVICE CENTRE NEXT MORNING.
ON 31. 1. 11 TIME 9:00 AM
SAME PROBLEM WE FACE AND THEN WE CALL TO MR. RAO ( WORK MANAGER ) OF BHASIN MOTORS & HE SEND MECHANIC ( NAME - MOHD . ZAHID, MOB[protected] TO TAKE OUR CAR AT SERVICE CENTRE .
MY FAMILY WAS INTERESTED IN MARUTI DISEAL CAR BUT MY PERSONAL FAITH WAS IN TATA VECHICLES BECAUSE I HAVE ALREADY USED TATA INDICA DLE V2 SERIES REGISTRATION NO. CG04 B 9623 LAST SIX (6) YEARS AND TATA INDIGO CSLS REGISTARTION NO CG04 DH 0420 FOR LAST TWO (2) YEARS AFTER INDICA, IT MEANS WE ARE MEMBER OF TATA MOTORS FROM LAST 8 YEARS IN WHICH WE NEVER FACE ANY PROBLEM IN BOTH CARS. NOW TELL US WHAT SHOULD WE DO OR IT IS OUR MISTAKE TO BELIVE ON TATA CAR AND ON HIS SERVICE
WE DONT HAVE EXTRA TIME TO DO SUCH TYPE ON THINGS AND GOING AGAIN AND AGAIN TO SERVICE CENTRE WITH NEW CAR,
WE WERE INTERESTED IN QUADRAJET ENGINE BUT SHOWROOM PERSON TELL US ABOUT TDI ENGINE SO WE PURCHASED TDI ENGINE CAR THEY TOLD US THAT TDI ENGINE IS HAVING MORE LIFE.
I WAS ALREADY HAVING MAHINDRA XYLO FOR MY PERSONAL USE, BUT I PURCHASED THIS CAR TO GIFT MY WIFE ON MARRIAGE ANNIVERSERY WHICH IS ON 30 JANUARY BUT I FELL SHAME ON 30 JANUARY NIGHT AFTER TAKING FOOD FROM MP DHABA WHICH IS NEXT TO YOUR DEALER NATIONAL GARAGE CAR NOT START AND MY WIFE TOLD ME I DONT WANT THIS CAR AND DROP THIS CAR TO NATIONAL GARAGE BECAUSE SHE SAW TATA SHOWROOM IN FRONT OF HER AND TOLD ME GET ME NEW CAR FROM MARUTI SHOWROOM, I WAS HAVING GOOD FAITH ON TATA MOTORS SO I PURCHASED THIS CAR ON CASH PAYMENT TO GIFT MY WIFE,
IN NEW CAR THAT IS FROM 2ND DAY OF PURCHASE THERE IS SO MUCH PROBLEM ACCORDING TO THAT AFTER ONE YEAR CAR WILL BE PERMANTLY AT SERVICE CENTRE
WE CANT FACE THIS CAR MORE SO PLEASE WE REQUEST TO CHANGE THIS CAR WHICH IS TDI ENGINE TO QUADRAJET ENGINE IN SAME MODEL AND WE ARE READY TO PAY THE DIFFERENCE AMOUNT
TATA MOTORS
REF . CHASIS NO. MAT608523APN87805, IN THE NAME OF - OM KISHORE
SIR,
WE HAVE PURCHASED NEW CAR TATA INDICA VISTA AQUA TDI ON 24.1.11 TIME 7:30 PM FROM BHASIN AUTOMOBILES, RAIPUR ( CHHATTISGARH )
FROM NEXT DAY THAT IS ON 25.1.11 TIME 8:00 PM
WE ARE HAVING PROBLEM IN THIS CAR, PROBLEM IS THAT SOME TIMES CAR STARTS IN ONE SELF AND SOME TIME IT DOSENT STARTS,
ON 25.1.11 TIME 8:15 PM
WE CALL AT TOLL FREE NUMBER AND THEY PROVIDE US MECHANIC ( NAME - NASIM ) FROM YOUR BREAK DOWN DEPARTMENT AT 10.30 PM ( NIGHT ) AND THAT MECHANIC START CAR IN ONE SELF AND TOLD US THERE IS SOME PROBLEM IN THIS CAR AND TAKE IT TO SERVICE CENTRE
ON 27.1.11 TIME 8:30 A M
ON THAT DAY AGAIN CAR DOSENT STARTS IN THE MORNING THEN AFTER GIVING CONTINUE SELF WITH ACCELATOR CAR STARTS THEN WE TAKE CAR TO SERVICE CENTRE THE TOLD US THERE IS NO PROBLEM IN THIS CAR, THEN AGAIN WE FACE THE SAME
ON 27.1.11 AND TIME WAS 9.00 PM,
THEN WE TALK TO MECHANIC OF BHASIN AUTOMOBILE ( MR. ABHISHEK MOB[protected] AND HE TOLD US TO DO PUMPING FITTED WITH DIESEL LINE NEAR ENGINE AND THEN WE PUMP IT & CAR
STARTS AND HE TOLD US TO BRING CAR AT SERVICE CENTER NEXT MORNING SO THAT I CAN CHECK IT PROPERLY WHY THIS PROBLEM COMES AND FOR THAT WE TAKE CAR AT SERVICE STATION
ON 28. 1. 11
AT BASIN MOTORS AND THERE WORK MANAGER ( NAME - MR. RAO MOB[protected] TOLD US WE HAVE CHECKED IT AND NOW YOUR CAR IS OK. THEN AGAIN THE SAME PROBLEM
ON 28.1.11 NIGHT 9.00 PM
AND AGAIN WE CALL TO MR . ABHISHEK AND HE TOLD US TO PUMP AGAIN AND CAR STARTS AND THEN WE TALK TO MR . RAO (WORK MANAGER OF BHASIN AUTOMOBILE ) AT 10:00 PM AND HE TOLD US THAT WE WILL CALL YOUR CAR NEXT DAY MORNING AT OUR SERVICE CENTRE FOR COMPLETE CHECK UP WHY THIS PROBLEM AGAIN AND AGAIN
ON 29.1.11 MORNING 8.00 AM, WE FACE THE SAME PROBLEM
ON 30. 1. 11
SAME PROBLEM WE FACE AND THEN WE DID PUMPING AND THEN CAR GET START AND WE ALSO INFORM ABOUT THIS MATTER TO MR. RAO (WORK MANAGER ) FOR BHASIN MOTORS AND HE TOLD US TO BRING CAR TO SERVICE CENTRE NEXT MORNING.
ON 31. 1. 11 TIME 9:00 AM
SAME PROBLEM WE FACE AND THEN WE CALL TO MR. RAO ( WORK MANAGER ) OF BHASIN MOTORS & HE SEND MECHANIC ( NAME - MOHD . ZAHID, MOB[protected] TO TAKE OUR CAR AT SERVICE CENTRE .
MY FAMILY WAS INTERESTED IN MARUTI DISEAL CAR BUT MY PERSONAL FAITH WAS IN TATA VECHICLES BECAUSE I HAVE ALREADY USED TATA INDICA DLE V2 SERIES REGISTRATION NO. CG04 B 9623 LAST SIX (6) YEARS AND TATA INDIGO CSLS REGISTARTION NO CG04 DH 0420 FOR LAST TWO (2) YEARS AFTER INDICA, IT MEANS WE ARE MEMBER OF TATA MOTORS FROM LAST 8 YEARS IN WHICH WE NEVER FACE ANY PROBLEM IN BOTH CARS. NOW TELL US WHAT SHOULD WE DO OR IT IS OUR MISTAKE TO BELIVE ON TATA CAR AND ON HIS SERVICE
WE DONT HAVE EXTRA TIME TO DO SUCH TYPE ON THINGS AND GOING AGAIN AND AGAIN TO SERVICE CENTRE WITH NEW CAR,
WE WERE INTERESTED IN QUADRAJET ENGINE BUT SHOWROOM PERSON TELL US ABOUT TDI ENGINE SO WE PURCHASED TDI ENGINE CAR THEY TOLD US THAT TDI ENGINE IS HAVING MORE LIFE.
I WAS ALREADY HAVING MAHINDRA XYLO FOR MY PERSONAL USE, BUT I PURCHASED THIS CAR TO GIFT MY WIFE ON MARRIAGE ANNIVERSERY WHICH IS ON 30 JANUARY BUT I FELL SHAME ON 30 JANUARY NIGHT AFTER TAKING FOOD FROM MP DHABA WHICH IS NEXT TO YOUR DEALER NATIONAL GARAGE CAR NOT START AND MY WIFE TOLD ME I DONT WANT THIS CAR AND DROP THIS CAR TO NATIONAL GARAGE BECAUSE SHE SAW TATA SHOWROOM IN FRONT OF HER AND TOLD ME GET ME NEW CAR FROM MARUTI SHOWROOM, I WAS HAVING GOOD FAITH ON TATA MOTORS SO I PURCHASED THIS CAR ON CASH PAYMENT TO GIFT MY WIFE,
IN NEW CAR THAT IS FROM 2ND DAY OF PURCHASE THERE IS SO MUCH PROBLEM ACCORDING TO THAT AFTER ONE YEAR CAR WILL BE PERMANTLY AT SERVICE CENTRE
WE CANT FACE THIS CAR MORE SO PLEASE WE REQUEST TO CHANGE THIS CAR WHICH IS TDI ENGINE TO QUADRAJET ENGINE IN SAME MODEL AND WE ARE READY TO PAY THE DIFFERENCE AMOUNT
OM KISHORE
MR.ANIL BAJORIA
SKF BEARING / GATES HOSES SHOWROOM
BHANPURI INDUSTRIAL AREA,
RAIPUR ( C.G. ) 493221