Telebuy.in / RP Telebuy Skyshop Complaints & Reviews

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

“Dear Customer sorry for the inconvenience, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service”

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

Sorry for the inconvenience Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

Hi, All, you know I.t Depot rided the company and CEO Has been Arrested. Dont buy any products from this company. I[censored] want any type of info pls cont:[protected]@yahoo.com

Telebuy good company customer can believe as dont believe this kind o[censored]nwanted information and Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

Sir,

I have ordered Ervamatin in Telebuy website on April-09-2011. But till they didn't deliver the product yet.
Daily I am calling to them but, always they are saying give me 5min we will call you back. apart from this no answer from them.

[protected][protected][protected][protected][protected][protected]-----
rom [protected]@telebuyindia.com
to jayram.[protected]@gmail.com
date Sat, Apr 9, 2011 at 7:55 PM
subject Your Payment Transaction Completed Successfully : emi6

hide details Apr 9


Dear Customer,

We thank you for your valuable Order for Ervamatin. Your Order ID for reference is: 4903.

Your Order will be processed with in the next 24 Hours. You will receive an SMS (if residing in India) as and when your Order is processed.

Assuring you of our best & prompt services at all times.

With warm regards,

Daniel Leon,,
Sales Manager,
www.tbuy.in
Email:[protected]@telebuyindia.com
Direct: +[protected]
24 Hour Orderline: +[protected]

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

For me they reach shortly please wait they will reach you, they also have time limit. But surely they will come.

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Dilip
Manager - Customer Care.

telebuy — wrong product and wrong size

wrong product and wrong size
ordered slim and lift of M size hot slim and lift aire (without strips) of L size.
very very disappointing and un professional of you telebuy....
moreover your delivery boys extort for tips as if some gifts or good news have come.....very strange
anuja

Dear customer,

We are working to solve all your issues. Please accept our apologize for inconvenience we made. We will trade you the correct slim fit very shortly. Please send your contact details to [protected]@telebuyindia.com

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

Hi, this is jagan 9one of the customer wasting the money in investing money for telebuy products, telebuy company is a very very worst company n their products too, customer must expect for product replacement, or service, instead of buying their products, its better to go for GYM, or to go to any branded sports shops where we will get branded items, customers those who are all invested in telebuy products & wasted their money can approach the below address, its the office...

RP telebuy skyskop pvt ltd.
old 858, new 93, 'j' block,
13th main rd, anna nagar west

“Dear Customer, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service”

Dear Customer,

Please provide us your contact details so that we can help you out, you can contact me in the below given mail id.
[protected]@telebuyindia.com

telebuy chennai..pathetic service defectiove products, , consumer court should make some serious legal actions against this company

we face some service requirement they have poor response on call. we have called the repective service person who attended our service call, he is not giving any responsible answer. VERY Very Very Poor service you. Even they have no problem from clients irritation.

They guys behaving very poorly. TOOOOOOOOOOOOO BAD Service.

sorry for the Inconvenience telebuy is a good website and the product are good product any defective product customer received means please inform the telebuy customer care we will take care your service believe us we request you to contact our Marketing manager, Mr.Janardhanan at [protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care

Hi, we have a problem with our table mate which is a new one, it has bent on the right side, so we can't keep even our laptop, as it can't handle small loads even, and the slide cup holder is also loose.

Hi, we have a problem with our table mate which is a new one, it has bent on the right side, so we can't keep even our laptop, as it can't handle small loads even, and the slide cup holder is also loose.

Dear customer,


In order to improve our overall quality we ordered new equipments. Probably it may leads to defective. We are processing your requirement. Kindly send your contact details to [protected]@telebuyindia.com

“Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service” Sorry for your inconvenience. Telebuy assures that it won't happen again and we've totally changed our customer relationship services for providing better satisfaction.

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

customer service — Terrible experience with customer service people in Chennai

Last saturday, I had a terrible experience with NOKIA customer care people in Chennai. I got my mobile (Model : 2310) repaired (speaker was not working), but the response given by the ladies at the desk was horrible.

I was asked to wait for half-an-hour to get it repaired, which I gladly accepted. After waiting an hour, I asked about the status to two ladies at the desk. The third time, when i asked, one lady started shouting at me "are you not seeing that we are busy? we are not simply sitting".

I felt very bad about the situation. My humble request is that they should be taught to deal with customers.

I feel like not going to that care center the next time.

The center I approached:

JOY CELL,
#337/10, Paper Mills road, (opp. St. Lourdes Church),
Perambur,
Chennai- 600 011.

and my Receipt No. is 1221

A unhappy customer,
Antony Thomas

Hi All,

I had purchased product ABTrack in Dec 6th 2010
While using the machine for just one week I found some wounds on my knees.When i called the Customer care(January 2nd) of telebuy company to make the service. Till now (Called Customer Care for more than 5 times), no one has come to service the machine. I would like to request you to take some immediate action against the Telebuy company their contact number is as follows :
tel :[protected]> Telebuy.
Complaint #[protected],[protected]

Just I have purchased a Product the same Brand. The way the people are showing the advertisement it is not the same in practical . The money they are charging so high considering the material quality. Definitely the durabality is not more than 6months. And now chennai is the main source of corruption so we can not rely such people those are operating from chennai.

Do n't purchase this product which has no weightage as they people are showing. It will your wise dicision not to purchase a AB Circle in stead of repend after purchase.

I also bought a telebuy product 3 months back and the quality of service is very very poor.They simple dont respond to your complaints.We should take this to consumer rights group.

Hi i am anish
I have purchased an orbitrek elite by mistake from telebuy one year back now it is having some complint and i lodged a complaint two weeks back. but no one has responded back to my complaint. the customer care is very horible and i humbly request people to buy from any showroom so that you get some response when you have a complaint and also a personal bonding will be there.

Hi,
Ordered Orbitrek Elite, After so many follow-ups a delivery persons comes mid night to deliver the product. My request was for converting to EMI, they also swiped the processing fee. Later no conversation happened, telebuy is happy enjoying the fund and I am getting charged on my card the interest every time.

I have called the customer care n no of times, no one takes initiative to solve the problem since April I am running behind these customer care to solve it.

Ridiculous service. My advise is to band these types of companies.

I am going to log a case against these guys to the customer court.

Hi I am DR. ANANDH,
I buy orbitrek Elite from telebuy same time these people said some offer is there airbed, that also buy like told, we told don't want . but telebuy people forcefully compelled after we buy that also, after 2 month that airbed is slowly air loosening not stable . Now i called means nobody response correctly. sales time very softly handling, customer calling any complaints means you complaint to Chennai only .In my life again i am not buy any product from Telebuy . Its very poor response . People be Alert careful to buy product.

i am jeeva
plz dont purchase telbuy products ...very bad customer service nd response...plz be alert...sales persons spoil telebuy image...very very very very worst service...plz remove the sales persons or give training to sales persons how to handling the customers...sales not important...customers satisfaction is mainthing in sales ...i want many products in telebuy but i wont purchase ...very worst sales persons...

i purchased for ur future dvd through telebuy.(Inv/Dc no.26639) .The dvd is very much useful for me except the important questions and question papers not opened. In that dvd, important questions and question paoers were not opened. so, i call customer care ([protected]) but the agent told hat install the adobe flash player. I told to the agent that the adobe flash player is already exists in our computer.He relied that he asked to the higher authority and contact me. Fifteen days went, No call is come from the agent, Today icall for the customer care. the same story had said by them. bad resoonse from customer care.The dvd is very much useful for me except the important questions and question papers not opened.The lady has not responding me and after i called more than 6 times no body taking the phone. very poor expriance.

TELEBUY COMPANY IS CHEATING COMPANY AND LOTTING MONEY FROM CUSTOMERS. PRODUCT IS NOT GOOD
THEIR SERVICE NOT GOOD.

i personally request to you all please do not purchase any product through telebuy. this company is very very bad. i bought tablemate
in the month of march 25th 2014 as we opended it was received as damaged piece. on very next day i complained it was said
after two days the product will be replaced but till today nobody has turned up. then again i complained the same dialogue was
repeated. i must say that we all to be gather and close this company. It is at Chennai. We all should lodge a strong complain against
this stupid company

telebuy good company all products are good products people can believe as We request you to contact our Marketing manager, Mr.Janardhanan at [protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care

Hi,

I got call from TelebuY and informed me that I win prize of 8gms gold coin and Samsung mobile. They asked me to pay Rs.3000. I got cheated after receiving the parcel from post. I received only Gold plated coins that too not even worth for 100rs. plz plz don't accept these offers and call form them. I frankly tell that they are cheating us, our valuable money. Even after that I called them and scold for this, I got these answers,

they refused that they didn't call me,
again I got "plz tell me ur courrier ID, we will check, then end the call",
then I called and scold them that "bleddy cheaters, I complain this to police and take legal action", but they said u can do whatever u want, like that they said.

Please aware of these calls. Believe in your work, plz don't believe in your luck.

Dear customer,

Telebuy has taken its full effort to solve your issues. We understand your disappointment and we will make you satisfy by exchanging new product. Please send your contact details to [protected]@telebuyindia.com.

“Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service” Sorry for your inconvenience. Telebuy assures that it won't happen again and we've totally changed our customer relationship services for providing better satisfaction.

I bought a table mate 10 months back and after using it for 3 months, it has got a bend for laptp weight itself.They replaced the top after my complaint but I had to visit their service center to get this for free.Again after two months, the same issue with the pad.This time, they are asking for rs 300 for replacing.All this happened in eight months of purchase.I dont see much quality on the whole product.Think before anyone planning to buy further.

Hi..
Be Alert with telebuy products and customer care executives and marketing peoples are big cheaters. So be careful and dont purchase any waste products. Eswar Here

very worst customer service by telebuy. better do not buy any telebuy products. they sell defective product and for replacement you need to travel almost 40 to 50km on your own to get it rectified. Better to try some other brand instead of telebuy. Do not get attracted with TV adds

Tele buy is only fooling people with their spending on Ads. rather very poor in customer service and their satisfaction. A part if they spend in meeting customers complaints will atleast redeem their image.I am one of the dissatisfied customer.

B.Krishnamoorthy

Hi,
Ordered 2 Table Mates through Telebuy India over phone. Got it delivered on Nov 15th 2014 at my home Chennai. One was delivered faulty ( where the table top does not sit FLAT). Raised a compliant with Telebuy customer card within another 20mins of delivery. Told that it will be replaced free of cost at door step. But till not no positive response from customer card on replacement. Very IRRESPONSIBLE ATTITUDE and treating customer like a DOG after product delivery.

Invoice NO: VG1415/139529
Invoice Date: 15-Nov-2014
Order No: [protected]
Location: Chennai
Got compliant #[protected]Nov 15th)
Compliant # :[protected]Nov 18th)
Compliant # :[protected]Nov 18th)
Compliant # :[protected]Nov 19th)


I want to take this up with Consumer court and want full refund for the defective products as well as sue them for this irresponsible behaviour with customer after product delivery.

Thanks,
Balaji
[protected]

Telebuy - Air Wave Fryer NOT working


Hello, My name is Sibin. I have bought a Telebuy’s Air Wave Fryer on 02.Dec.2014. It is NOT working.
Please provide a good one. Otherwise correct its problem immediately.

My Address:
Sibin,
Sarathalayam,
Near Railway Station,
Kazhakuttom PO.
Trivandrum. Kerala,
PH: [protected]

The courier guy informed me that he would deliver it by noon. I waited for the courier guy for 2 hrs but he didnt show up and finally I called him to check where he was.He shouted saying he can't deliver it and asked me to wait for two more days.He cursed me very badly saying telebuy delivers the products my afternoon and they can't provide an ETA for the end cusromer delivery..When the same incident was reported to telebuy they provided a standard response saying "we will check and get back" But didn't hear back from them after that. so won't recommend this to anyone.. Bad customer care response and uncultured delivery team who uses abusive language against to the customers.

The courier guy informed me that he would deliver it by noon. I waited for the courier guy for 2 hrs but he didnt show up and finally I called him to check where he was.He shouted saying he can't deliver it and asked me to wait for two more days.He cursed me very badly saying telebuy delivers the products my afternoon and they can't provide an ETA for the end cusromer delivery..When the same incident was reported to telebuy they provided a standard response saying "we will check and get back" But didn't hear back from them after that. so won't recommend this to anyone.. Bad customer care response and uncultured delivery team who uses abusive language against to the customers.

hi am bala in chennai i buyed wonder core machine dec 2014 1st week so still now no bill received to me i called plenty times to chengalpattu office they send we will send soon still now no i say telebuy is waste even i have orbitec machine worst service

Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint. We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in
http://www.tbuy.in/index.php?route=information/customer_care.
Incase of any escalation please contact me directly in[protected] / [protected].

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

Hi
I have purchase BODIPRO ROLLER, Its sping has veen damage within 1 month & i have request that send me spring because ur service center is not avilable in chandigarh but your CCE saying you should dispatch here we will repair it and send you But Its is very bad . who will carry delivery cast?

We need spring can u deliver or not. If not then kindly revert @ [protected]@gmail.com,
I can take help in other way...or knocked another door .

At finaly telebye product service is very bad

My complain no is :[protected]-2015)
[protected]-2015)
​For Order Details

(Order Ref No. [protected]) for BODIPRO ROLLER, BODY MASSAGER.


For any clarification contact @ [protected]

TeleBuy is a No.1 fraud company. Customer care service is utter waste.

If you are uneducate, they will cheat you very nicely and you will lose thousands of money. Be careful with Telebuy product.

I am Karthik from Tirupur, village area. I saw a ad in TV for Sewing machine and i called to Customer care to enquire more about the product. After they said the information about the product, they asked me to place order on the same day to avail offer price. I said, give me 1 day time to discuss with my parents and from that day i got lot of calls from Manimala (customer care girl) to place order and tortured me a lot. Finally because of her torture, i placed a order and received product on the very next day. I was shocked with quicker delivery. They might think customer can escape to reject the order, so delivered very soon.

Order # [protected]

Order Date :[protected]

It was worked on 1st day with small hiccups and from 2nd day, it started giving trouble and it stops working. I called to customer care and girl (Akila) responded very badly that she doesn't even know how to deal with customers. I informed about the condition of Sewing Machine and she coolly replied that if you want to service the machine, go and give it to nearest service center (i.e In Erode).

Do you think, i spent thousands of rupees to buy this useless bad quality machine and walk to your service place frequently ?

In the beginning Manimala informed me that in case of service necessity, give a call to customer care. They will come and give service at doorstep. But, after so many enquiries with Service center team, i came to know that there is no such doorstep service available.

Why she wants to give such FALSE STATEMENT to sell the product to achieve her monthly target. Is this the way her Managers trained her to give FALSE STATEMENT ?

I called to customer care for service from day 2 and still not even get a valid response from their side.

Ashamed on your worst service.

People, my humble request that not to buy any product from Telebuy. Then you have to suffer a lot by losing money, patience and everything.

I AM FROM CHENNAI I BOUGHT ONE ILLUSION HAIR FIBRE BOTTLE POWDER.I AM TOTALY UNHAPPY FOR THAT PRODUCT & CUSTOMER SERVICE. ACTUALY PROBLEM is THAT BOTTLE NIPPLE IS UNFITTED FOR THAT BOTTLE, WHEN I USED FIRST TIME THAT TOTAL POWDER FALL DOWN ON MY HEAD.SO TOTALY WASTE.I REQUESTED TO COMPANY TO REPLACE THAT ILLUSION BOTTLE, BUT THEY DID NOT REPLACE THAT BOTTLE & THEY WILL NOT RESPOND ME.

SO I REQUEST TO YOU, PLEASE TAKE SEVERE ACTION TO TELEBUY.

Dear customer,

We at telebuy ensuring product delivery report frequently. At some cause you may not get product delivery. Now we are processing your report to our higher official. Kindly send me your contact details to [protected]@telebuyindia.com

Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.