| Address: | Thane, Maharashtra |
i have submitted all the required documents along with old passport for renewal on[protected] at thane passport office.My police verification has been completed & cleared.My file reference number is THN-V[protected].Its been more than a month my online status is showing the same message"Police Report is clear and the passport is expected to be despatched by[protected]. Subject to all documents being in order".........today is 21st May-2012 what kind of service it is? Every document has been submitted & showed in original--even at the police station all the required documents & certificates have been submitted & showed in original & police report has been clear---now the passport department what they want? what they mean subject to all documents being in order? Its just harrassment to the consumer, creating incovenience, waste of time,money & energy? Is this called efficient service?Is this called Customer Care? Will anyone going to act on my complain? Or else everything is going to fall on deaf ears?
I am really frustrated & upset over the negligence of the Thane passport office.I am hoping against hope...but still i am loding this complain to vent out my anger & frustration. Was this information helpful? | 
