[Resolved]  The Times Of India Newspaper, Kolkata Edition — Non-receipt of subscription coupons

Address:

West Bengal

I paid Rs.399 (Rs.300 by cheque and Rs.9 by cash) on[protected]Order no. RTOY / 3290067 and 3390067) for annual subscription of The Times of India, Kolkata edition; but till date[protected], the subscription coupons are not delivered. I have requested repeatedly for the same over their helpline[protected] which is very difficult to get and lodged a complaint on[protected]Complaint no. 400495). No response from them, so a feedback complaint was lodged onlline through their website on[protected]. The attitude of the The Times of India Group is totally indifferent, callous and apathetic though they always try to boast themselves as "Messiah of the common people" and always against wrong doeings. Their Customer Care service is awfully bad, arrogant and ineffectual. I try to contact the RRO (Mr. Snehasis Saha) who was very rude, offensive, abusive and his actions scared us so much that we lost hope of getting the said subscription coupons. This is against all service norms and not at all expected from a large business house like The Times of India. This can happen only in India with very lax Consumer Redressal system and they know very well that they can get away easily without any punishment.