[Resolved]  Times Job — False Promise and Failure

Address:

Mumbai Suburban, Maharashtra

This is with reference to Receipt No. 194234 and order no. RZ592337 to inform you that there is an utter service failure and wrong offering/promises made from your side, your concern executive had called me last month from 20th to 28th December 2011, he told me that I will get service like you have special resume designers who will make my resume in best manner so that it is very attractive and was telling me you how important it is that your resume to look good attractive (all fancy stu[censored]) then we will send it to top consultants in India and gulf countries, you know it is important to do this…and that, we were planning to call you earlier but now it a very special offer to you so that you get selected in top companies. We are closing this offer soon so buy it and we will send someone to get the money and give you receipt on the basis of that we start working on your CV. They offer is only for Rs. 1840/-

The person comes to Sanpada Sector-16, Navi Mumbai and collects the amount Rs. 1840 and gives me the receipt. And after couple of days I get a confirmation mail stating my order number and thanks mail. Then on 21st January 2012, a person again from your Delhi Timesjob Delhi Branch calls me up and starts asking questions related to my experience that I have 2 years of experience but I Corrected him that it is only around 1.6 years, and told him that have you spoiled making my CV and I have not received any CV from your consultants and as promised. To my shock he informed me that I have not taken any service to make my CV but just service RZB where my CV is sent to top consultants in India and Gulf. I explained him everything and he told me that he would require to have my order no, as I was not having my order no. I told him to either call me on Sunday, 22nd Jan or Monday, 23rd, so that I can have my no. in hand.

Today, 22nd Jan, Mr. Avinash called me in the morning, saying that he would require some amount to verify my certificates for the company. I was very very shocked that your executive was again asking for money and I told him entire case which happened with me and I told him to listen the recording if you have any. He told me that verification and any details I have to come online. As I didn’t have my system in place I told him to call me around 3:30 pm and he did call me up around 4 pm, he confirmed me that yes that executive called me on 22nd told me that I will get CV writing done by your experts and floating of my CV to top consultants in India and gulf. Whereas the amount paid by me was just for floating the CV to top consultants. I told him clearly and tried to explain him again and again why have your people given me wrong promise and wrong commitments and now providing me another service. I personally gave all him all the examples to explain him the scenario and how bad the customer feels if something else has been told and given something else. But he kept repeating that it was executive’s fault as he was a trainee and he has already left due to this. And company and I are not responsible for this as it persons fault.

TELL ME WHO IS RESPONSIBLE...I THINK I AM RESPONSIBLE FOR TRUSTING YOUR BRAND!

I clearly explained him that dear it is the company who has given the promise, I see that person as the representative of the company, why not to blame company, as they have hired him. And don’t care what has company done to him. But company has given me wrong promises. Ultimately he was not ready to understand and told me that you have to accept what we have offered…and go to net do this and do this and that if you want to activate company calling you.

Hello….wake up…!!!

First of all I didn’t expect such as renowned company (BRAND NAME) like Time Job to fool me by telling that I will get this and they have given different service. I am really really shocked. It’s a complete failure from your side. As you have given me wrong promises and now expecting me to live with what service I am getting from you. Excuse me…. This is not the way to escape from what you have done telling me that it was executive fault not companies….i think you have bunch people who don’t understand customer and go against the words/promises.

Excuse me do you people think customer’s are fools…your executives are telling me to live with the service I get.

Sir and mam in such competitive world, I think you should not give wrong promises just to sell your service, fail to provide service and then tell customer to live with what they you have been given.

Your people have now actually insulted me, a customer…unintentionally telling to avail what is given. Sorry, I am not living in this world because of you. I actually felt bad that instead of giving me a solution to the promise failure, he is telling me to live with it.
You are giving wrong promises and then telling me that in the amount given by you, you can only avail this service!!! Hello…I am extremely disappointed by the behavior of your people, the way you treated me and not expected such a good brand to work in this manner.
Really Really Shocked!!!

Please don’t expect me to henceforth go forward with what mercy you have done on me…you have already taken my Rs. 1840…I am feeling bad that you have cheated me and your executives instead understanding me and taking action accordingly is telling me to go ahead what you get, when Mr. Avinash has actually confirmed me that yes he agrees, at 4 pm 22nd Jan 2012, that your executive in December has given me false promise and was wrong.

Please help me if you can to provide your valuable feedback as to why this all has happened?
Or else provide email addresses of Mr. Amit Jain and Mr. R.Sundar, I would like to mail them about this cheating!!!


Contact me at [protected]@yahoo.com