Times Of India — COUPON EFFECTIVENESS

Address:

West Bengal

Sir,
On follow up action of your Gariahat Dealer Mr. S mondal ‘s representative Mr. Ram Babu Kamathi and also as a permanent customer-of Times Of India I paid yearly renewal cheque for Rs 390/= on 26.11.2012 in your favour to be effective from 01.12.2012. The cheque was debited from my a/c on 5.12.2012. But you issued 12 monthly valid cupons, stamped on 15.12.2012 . While paying monthly bill to the hawker he asked for 14 days' price from 01.12.2012 to 14.12.2012 in addition to the I month’s coupon. Logically the last month’s coupon is valid up to 06.12.2012 issue/stamped date being 7.12.2011. At best the hawker can ask for 8 days’ price( From 07.12.2012 to 14.12.2012) not for 14 days’.
2. In order to resolve the issue please clarify the position as to How the coupon is valid For 1 month i.e.,30 /31 days’ or from Issuing date 07.12.2011. Coupons are issued on monthly basis and for 12 full months the issue date may be different but seems to be effective from 01.12.2012 in our renewal case. So please advise your Gariahat Dealer to value the Dec’12 coupon for full 1 month and not from stamped date (15 days’) and oblige
3. In response to our several enquiries to your Gariahat vender for clarification his reply to us was against any such payment for 14 days’ but on the contrary advised our hawker to element such type of customer henceforth and did not valid the coupon for Dec ‘12 from 15.12.2012. As advised by your Dealer do you also suggest us to discontinue reading Times Group of News papers to oblige the vender? If not, please advise your Gariahat vender and us suitably about the effective date to avoid any confrontation..
‘ EI SAMAY ’
On 26.11.2012along with renewal cheque of Times of India we also paid the 6 months' renewal subscription cheque for Rs 175/= debited to my a/c on 19.12..2012 for your Bengali version 'EI samay' to be valid from 15.03.2013 since last subscription ID no. 30841975 coupon No: 9017791 Order No: [protected] dt. 15.12.2012 is valid till 14.03.2013. But unfortunately and inadvertently you again issued coupon from 15.12.2012 with fresh ID no::31158080 coupon No: 872907 Order N0: 27698675. This is done by the scrupulous, RRE name : Ram Babu Kamathi of Gariahat Dealer S.Mondal on 1st renewal. . On enquiry, Ram Babu assured us to accept all coupons to effect till it finishes i.e ,14.10.2013. So I request you to give effect the renewed ID NO:31158080 ,Coupon NO: 8729070, Order No:[protected] w.e.f. 15.03.2013 instead of 15.12.2012 to till 14.10.2013. Pl settle the issue in such a way so that I can utilise all the 12 ( 6 old+ 6 renewed) coupons i.e, for the whole year.