[Resolved]  Timesjobs.com — Fraudulent and misguidance

Address:

Delhi

I am Tarun gupta from Delhi. I have made a biggest mistake in my life by registering with Timesjobs.com. I've been bouncing from one dept to other but no one is ready to help out. Everyone says that he will get back but no one call's back.
Along with this, I was told by customer care that ALI(culprit-2) has already fired as they received same kind of problem from other members too.. PLEASE HELP ME OUT IN THIS CASE, AS I HAVE PAID MY HARD EARNED MONEY TO THEM

Please read the whole story below................
Whom So ever it may concern.

My name is Tarun Gupta, Delhi, India. I am not satisfied with the services of Timesjobs.com at all, due to misguidence and unprofessional behaviour of executives and managers.

Please read the whole story below..............

I was contacted by a Sudhir( Culprit-1), one of the sales executives of Nodia branch. He called me lot many times then finally I decided to go there at noida branch.
There, I was told lots of big talks, promises, commitments by ALI (Culprit-2) about the services.

He asked to pay money there only, using there personal computer which is un-ethical practice. Now, I have not received any information about the package, services, expert or any kind of call about the services. I contacted to the customer care dept. and came to know that my order id Mr242472 has deactivated and there was no record about my services. Then, I contacted hell lot of times to sudhir about the same and finally, some MIS officer gave me new ID MZ243945) but he didnt able to provide any other info. since he was a MIS guy.
After that, I contacted back to the customer care and shocked to know the services in my package. Since, I clearly mentioned ALi and Sudhir that I just need a guidence and a proper resume fomat nothing else.
But, being a good sale person to achieve his target, Ali misguided me and gave all the services without notifying me.

Now, whenever I contact sudhir, he never gives any response and ignore my call by saying that he will call me back in 5 min and after that, he dont even receive my call.

Now MY concerns and if possible, analyze them on practical ground:

1. Today, anyone can get a print out at no cost then why should I pay for that. (Rs. 600)
2. I have international experience then why do I need an international resume (Extra cost)
3. I never use cover letters then why should I pay for cover letters and even for two different cover letters(Extra cost)
4. One resume is sufficient for me, am I stupid to pay for domestic and international resume seperately.
5. I was told that I will receive a call by Resume Expert in 2-3 days, I am still waiting for that call.
6. I paid for the services and dont receive any kind of service.
7. If you new ID has generated, then whose responsibility is this to inform.
8. When I can avail a resume in Rs 2500 (approx)., Am I stupid to pay Rs.5099
9. I was told that due to system error, I have to select more options and that will be reverted on verification call.. WHERE IS THAT VERIFICATION CALL


Now, I want the answers of all my queries and want to cancel either the whole services or to reduce my services till the extent of only resume building.

I contacted to customer care via phone and I was promised that I will receive a call with in 24-48 hours regarding my query and they will reverse the charges, whichever is extra. But again all in vain, since no information about that too.
This is the last thing that I can do, that written complaint if still nothing happen, then I have no other option to go in a court and file my complaint about misguidence and fradulent activity.